Senior Digital Transformation Architect
3 weeks ago
Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client’s operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.
Are you a ServiceNow Architect who is passionate about designing ServiceNow Platform solutions which will drive customer’s business outcomes?
This is a technical advisory role which will include establishing and supporting best practices around instance strategy, technical governance, core data, integrations, and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices.
This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation phase of the transformation programme.
it’s about the programme’s delivery process, the way we engage with our client, and the quality of our product which makes us stand out from the rest. Develop strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow will enable them on their digital transformation journey
Engage with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systems
Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices
Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support.
Guide a customer down a prescriptive solution design and manage through the technical implementation decision points
5+ years large program experience leading architecture and design
~ Enterprise Architecture Experience
~ Database, core data design, Security, integrations
Achieved a senior level position as an enterprise architect and successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design.
Demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.
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