Field Services Engineer
2 weeks ago
The Field Service Engineer will be part of a team consisting of System & Service Engineers.
The team is responsible for:
- Remedial Maintenance - Responding to Customer reported incidents (via the NOC) within an SLA framework, ensuring all incidents are resolved or service restored within SLA
- Minor Works - Ensuring Customers requests (Moves, Adds, Changes or Terminations) are delivered within expected timeframes
- Preventative Maintenance – Completing Customer Service Visits to a planned schedule including customer equipment audits, equipment triage, cosmetic repairs & equipment programming
- Vehicle Installations – Installation of communication equipment into motorized & non-motorised vehicles
- Radio signal strength coverage testing
- Project delivery – Assist with System Engineering tasks as required to agreed timescale and standard.
For a full Job Description, please contact HR@affini.co.uk
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