Global Client Solutions Manager

1 month ago

London, United Kingdom TikTok Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo?
Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
Our Global Account team works with leading multinational partners to deliver innovative technology solutions and serve to advocate and educate the market to help accelerate the overall growth of TikTok Global Business Solutions. The team plays a critical role in establishing and leading strategic partnerships between TikTok and the world's largest advertisers. This team is consultative in nature and will lead the long-term growth of each global account.

About The Role
We are looking for an experienced, detail-oriented Global Client Solutions Manager to join our growing Global Agency & Accounts (GA&A) team that is a vital role in our Sales team in meeting objectives and providing best in class customer service to clients. Through establishing and building trusted client relationships, our GCSMs have a key focus on driving revenue, advertiser education & advertiser satisfaction. This includes negotiating and optimising complex opportunities and using data and analytics to build a consultative solution for our customers. Success in this position requires a focus on commercial acumen, account management and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.

Responsibilities

- Manage and grow client relationships with advertisers. This includes conducting regular business reviews and taking a consultative, seller approach to increase client investments, in collaboration with the Sales Team.
- Build trusted relationships with clients through world class service, as well as identifying and proactively recommending custom solutions and new market opportunities.
- Maintain up-to-date knowledge of TikTok features and trends, and serve as an external product expert, educating clients on new and existing TikTok ad solutions and advising on best practices to drive optimal performance and groundbreaking campaigns.
- Work closely with Technical Account Managers to organise, monitor and analyse campaign performance.
- Make proactive and data-driven recommendations to optimise advertising offerings and strategies to achieve sales targets.
- Collaborate with a diverse group of internal cross-functional teams including Ad Ops, Product and R&D to ensure successful campaign executions and troubleshoot client issues.
- Collect marketplace feedback and insights to guide our advertising strategy and ad offerings
- Work to manage custom marketing programs/sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time.

Qualifications

Minimum Qualifications:
- Experience in account management/client services roles in digital marketing
- Experience working directly with brand or performance advertisers, and executing custom branded campaigns.
- Experience in campaign management and set up
- Ability to analyse data and identify insights to assess campaign performance and provide recommendations.
- Experience with ad verification partners (IAS, DV, MOAT)
- Experience analysing campaign delivery, diagnosing and solving technical problems with product and engineering teams is a plus

Preferred Qualifications:
- Self-starter, a fast learner who has critical thinking
- Biddable network experience a plus
- Comfortable working in a startup culture: Demonstrates flexibility and is quick to adapt to changes
- Strong presentation skills and comfort in working with Google Slides and Microsoft Office
- Experience working with global partners in different time zones & cultures
- Passion for data and technology
- High attention to detail and very organised

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#J-18808-Ljbffr

  • Team Manager, Client Service Delivery

    7 days ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    Job Description We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.You could be just the right applicant for this job Read all associated information and make sure to apply.Applicants must have experience in the following: * Designing, creating, implementing and...

  • Team Manager, Client Service Delivery

    6 days ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Find out if this opportunity is a good fit by reading all of the information that follows below.Applicants must have experience in the following:Designing, creating, implementing and managing...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    Job DescriptionWe have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Applicants must have experience in the following:Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: * Designing, creating, implementing and managing performance metrics * Proactively building and developing innovative ideas * Proven track...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London Area, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London Area, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London Area, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Applicants must have experience in the following: * Designing, creating, implementing and managing performance metrics * Proactively building and developing innovative ideas * Proven track record of...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Team Manager, Client Service Delivery - Global Immigration & Mobility Posted: 8th May, 2024 Job Ref: 17296 Salary: Competitive base + Share options + Private medical + Bonus We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants...

  • Team Manager, Client Service Delivery

    6 days ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd Full time

    We have an excellent opportunity for a Client Services Delivery Manager - Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: * Designing, creating, implementing and managing performance metrics * Proactively building and developing innovative ideas * Proven track record...

  • Client Solutions Manager

    3 days ago

    London, United Kingdom Publicis Groupe Full time

    Job Description Client Solutions is part of the Publicis Global Operations, which is a Groupe wide practice driving transformation across Publicis solution hubs through a connected global network, proprietary technology, and consistent and scalable best in-class processes, empowering global marketing and digital business transformation. The Client...

  • Client Solutions Manager

    3 days ago

    London, United Kingdom Publicis Groupe Full time

    Job DescriptionClient Solutions is part of the Publicis Global Operations, which is a Groupe wide practice driving transformation across Publicis solution hubs through a connected global network, proprietary technology, and consistent and scalable best in-class processes, empowering global marketing and digital business transformation.The Client Solutions...

  • Team Manager, Client Service Delivery

    2 weeks ago

    London, Greater London, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.You could be just the right applicant for this job Read all associated information and make sure to apply.Applicants must have experience in the following: Designing, creating, implementing and...

  • Client Management Director

    1 day ago

    London, United Kingdom Aon Hewitt Full time

    Client Management DirectorAre you interested in working with large complex global organisations?Do you have the skills to lead and develop a diverse and dynamic team?Then we have a great opportunity for you!This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices.Aon is in the business of better decisions At...

  • Client Management Director

    3 days ago

    London, United Kingdom Aon Full time

    Client Management Director Are you interested in working with large complex global organisations? Do you have the skills to lead and develop a diverse and dynamic team? Then we have a great opportunity for you! This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices. Aon is in the business of...

  • Client Management Director

    4 days ago

    London, United Kingdom Aon Full time

    Client Management Director Are you interested in working with large complex global organisations? Do you have the skills to lead and develop a diverse and dynamic team?   Then we have a great opportunity for you! This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices. Aon is in the business of better...

  • Client Management Director

    6 days ago

    London, United Kingdom Aon Hewitt Full time

    Client Management Director Are you interested in working with large complex global organisations? Do you have the skills to lead and develop a diverse and dynamic team? Then we have a great opportunity for you! This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices. Aon is in the business of better...