FNOL Claims Handler

2 weeks ago

Salford Greater Manchester, United Kingdom Davies Full time

Why would you join Davies?

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

Reward platform – discounts for over 800 retailers

25 days holiday (rising with service plus option to purchase up to 5 extra days a year)

Development, training, and professional qualifications

Davies Group are recruiting for a Claims Handler to join our Motor Claims team. As a Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The Claims Handler would manage a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement.

What will your day look like:

Take phone claims reported by drivers

Enter email notification of claims onto Davies/Client claims system

Work with our repairers (motor) on the progression of the clients damaged vehicle, update the customer throughout and update Davies claims systems.

Work with Davies engineering team to ensure the claim is progressing

Ensure high level of customer service delivered by phone and email correspondence

Comply with set client service levels

Ensure quality service standards and productivity levels are maintained to a high standard

Work to set targets on the daily management of the diary system alongside ensuring working to the daily required handling of inbound calls

Undertake appropriate additional tasks provided by the Team Leader

Abilities And Knowledge:

Minimum customer services experience

Desired but not essential – motor claims experience

Excellent attention to detail

Strong customer services skills

Strong organisational skills

The ability to manage own volume workload via task management

The ability to work as a team and independently

A bit about Davies:

We are a global team of more than 7,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

Our values:

Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are D ynamic - We readily adapt to the changing environment. We strive for what’s next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.

We are I nnovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We S ucceed together - We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are C onnected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.

  • Claims Handler

    4 weeks ago

    Manchester, United Kingdom Merje Full time

    Motor Claims Handler - FNOL team Job Type: Full-time, PermanentSalary:Upto - £28,000 (depending on experience)This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This is a...

  • Claims Handler

    1 month ago

    Manchester, United Kingdom Merje Full time

    Motor Claims Handler - FNOL team Job Type: Full-time, PermanentSalary:Upto - £28,000 (depending on experience)This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This is a...

  • Claims Handler

    1 month ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team Take the next step in your career now, scroll down to read the full role description and make your application. Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be...

  • Claims Handler

    4 weeks ago

    Manchester, United Kingdom Merje Full time

    Motor Claims Handler - FNOL team Job Type: Full-time, PermanentSalary:Upto - £28,000 (depending on experience)This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This is a...

  • Motor Claims FNOL Handler

    4 weeks ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    WE'RE HIRING! Position;  Claims Handler Salary -26-28k (depending on experience) Location;  Stockport, near the Pyramid  Employment Type;  Full Time Working Hours; 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a full-time Claims Handler...

  • Motor Claims FNOL Handler

    3 weeks ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    Job Description WE'RE HIRING! Position;  Claims Handler Salary -26-28k (depending on experience) Location;  Stockport, near the Pyramid  Employment Type;  Full Time Working Hours; 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a...

  • Motor Claims FNOL Handler

    2 months ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    WE'RE HIRING! Position;  Claims Handler Salary -26-28k (depending on experience) Location;  Stockport, near the Pyramid  Employment Type;  Full Time Working Hours; 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a full-time Claims Handler...

  • Motor Claims FNOL Handler

    2 months ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    WE'RE HIRING! Position;  Claims Handler Salary -26-28k (depending on experience) Location;  Stockport, near the Pyramid  Employment Type;  Full Time Working Hours; 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a full-time Claims Handler...

  • Motor Claims FNOL Handler

    4 weeks ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    WE'RE HIRING! Position;  Claims Handler Salary -26-28k (depending on experience) Location;  Stockport, near the Pyramid  Employment Type;  Full Time Working Hours; 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a full-time Claims Handler...

  • Motor Claims Handler

    2 weeks ago

    Manchester, United Kingdom Douglas Scott Legal Recruitment Full time

    Motor Claims Handler A Motor Claims Handler is wanted to join an award winning company. They are seeking experienced Motor FNOL Claims Handler to join growing Broker and Insurer Teams based just outside of Manchester. As a Motor Claims Handler, you will handle motor claims on behalf of Broker Claims Teams, for clients who require of motor vechicle...

  • Claims Handler

    2 weeks ago

    Manchester, United Kingdom The City Recruiter Full time

    **Claims Handler** **Permanent** **Manchester City - Office Based** **£24,000 + Weekly Bonus. Potential to earn up to £50,000 per annum through uncapped commission.** Reporting directly into the FNOL Team Leader the purpose of the FNOL Claims Handler is to take new reports of motor claims from referred clients and assess eligibility for credit...

  • Collections Claims Handler

    3 weeks ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    Claims Handler Salary -26-28k (depending on experience) Full Time 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a full-time Claims Handler to be part of the business. You will be joining as part of one of the specialist teams in their...

  • Collections Claims Handler

    3 weeks ago

    Stockport, Greater Manchester, United Kingdom CC Response Full time

    Claims Handler Salary -26-28k (depending on experience) Full Time 9-5 / 10-6 / 12-8 (various shift patterns available) A fantastic opportunity which has come about due to big growth plans, in CCResponse is seeking to recruit a full-time Claims Handler to be part of the business. You will be joining as part of one of the specialist teams in their...

  • Claims Handler

    1 month ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This...

  • Claims Handler

    1 month ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This...

  • Claims Handler

    4 weeks ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This...

  • Claims Handler

    4 weeks ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This...

  • Claims Handler

    1 month ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents.

  • FNOL Claims Handler

    1 week ago

    Salford, Greater Manchester, United Kingdom Davies Full time

    Job Description Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days...

  • Building Claims Handler

    1 month ago

    Manchester, United Kingdom MERJE Full time €28,000

    Motor Claims Handler - FNOL team  Job Type: Full-time, Permanent Salary:Upto - £28,000 (depending on experience) This company is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault...