Junior Project Manager
3 weeks ago
Work opportunities at CONTEXT include customer-facing project-support roles; positions as analysts, responsible for the production, maintenance, and delivery of our core services; and jobs as developers dealing with the technical back-end of our systems.
CONTEXT tracks the business and consumer technology markets. Trusted by the world's leading technology companies and their customers to deliver actionable, fact-based business intelligence, CONTEXT data collection and management capabilities are unrivalled in their depth and scope.
CONTEXT helps manage vendor channel partnerships by collecting, processing and reporting on their reseller sales. Our services are highly regarded for accuracy, timeliness and above all attention to our customers’ needs.
You will join a Team responsible for the overall process, starting in a junior position where you will have the opportunity to learn and develop your skills while delivering the highest standards of customer service. You will be supporting the project management from reseller partner onboarding, data collection, report delivery, down to customer training and performance measurement. As we grow, you will also have the opportunity to grow, both in terms of remuneration and responsibility.
Main Tasks and Accountabilities
Understand the project requirements
Track project progress following standard CONTEXT documentation, procedures and agreed timeliness
Participate in conference calls with clients and follow up on action points
Liaise with client on any issues arising with partners
Keep log of enquiries and provide regular progress reports to client
Liaise with other CONTEXT Teams to understand the dataflow from channel partners and ensure timely response is given when necessary
Monitor the processing of product and reseller data in CONTEXT databases
Perform data extraction, transformation and analysis
Quality checks on data consistency
Create customised client reports
Ensure CONTEXT is represented both with clients and partners in a positive light, and generally promote CONTEXT as a capable data partner
Share project and work related matters clearly and regularly with your senior report
Experience/Knowledge/Qualification required
Excellent Excel skills (formulas, VLOOKUP, pivot table…)
Excellent command of English, spoken and written
Educated to college or degree level preferably with a technical bias
At least one year’s work experience
Project management experience a plus
Languages a plus
Character and Personal Qualities
Able to communicate at all levels of the organisation
Good interpersonal and teamwork skills
Good problem solving skills
Works well under pressure
Great attention to detail
Willingness to learn and progress
In 2019, CONTEXT was recognised as one of the UK's Best WorkplacesTM by Great Place to Work. We earned this award thanks to our longstanding convivial and growth-orientated culture.
As a global company, CONTEXT embraces the opportunity to welcome candidates from all backgrounds. Our company culture is very important to us and we recognise the richness that diversity brings. Therefore, we encourage all qualified candidates to apply, regardless of age, gender, ethnic origins, nationality, marital status, disability, pregnancy, parenthood, sexual orientation or religious beliefs.
Please do get in touch at recruitment@contextworld.com if you are a qualified candidate who requires an accommodation in order to apply for this position.
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