Junior CAD Technician/ Estimator

4 weeks ago

Suffolk, United Kingdom EA Associates Full time

Overview - Provide underfloor heating estimates and full design drawings, responding to technical queries to support the business. Key Responsibilities & Duties - 1. Pre Sales Budgets:

  • Review plans from client’s architects.
  • Size each project from the plans; liaise with architects or the customer to qualify their requirements.
  • Draft initial design for costing / quote purposes and sales enquiries.
  • Check design criteria is correct via multiple reviews.
  • Complete a quote sheet in excel.
  • Return information to the sales department for them to place or chase on order.
2. Full Design Work:
  • Create a project matrix for each confirmed project / order.
  • Produce underfloor heating design layouts using AutoCAD.
  • Update project manager.
  • Liaise with the sales team in respect of any alterations required or made.
  • Produce heat loss calculations for electric and hydronic systems using MS Excel.
  • Use Willms to calculate pipe layouts and design hydronic systems.
  • Load “as installed” drawings onto the system for future reference.
3. Technical Support / Training:
  • Respond to general technical queries or enquiries.
  • Liaise with architects / electricians and end users to resolve technical issues.
  • Respond to calls for underfloor repairs to existing systems.
  • Diagnose problems.
  • Raise repair quotations with terms and conditions via e-mail.
  • Explain terms and conditions with the customer as required.
  • Pass repairs and heating surveys to the installation team once quote is accepted.
  • Liaise with trade customers / end users in respect of OEM products.
  • Provide product/technical training for staff as required.
4. Installations:
  • Provide the final system design drawings/test sheets for the installation team.
  • Liaise with installers to trouble shoot on-site problems.
5. Component Training:
  • Diagnose faults on returned components.
  • Pass information back to the supplier / end user.
  • Recommend next course of action.
6. General:
  • Liaise with work colleagues as required.
  • Participate in internal / external meetings as requested.
  • Identify and meet personal job-related training and development as required.
  • Undertake telephone liaison with relevant contacts.
  • Provide assistance in terms of general and specific business support as required.
  • Provide cover for other members of the team
7. Applicant Specification:
  • Looking for a technically minded pro-active recruit to join a growing company.
  • Good communication and IT skills required, main role is handling technical calls & emails.
  • Knowledge/experience of mechanical heating services (plumbing/electrical) beneficial
  • AutoCAD experience/knowledge is essential
  • Training on products and systems provided in-house, may include on-site installation, repair visit, commissioning visit(s)
  • Good level of education
  • The ability to work on own, as well as part of a team
  • An organised and enthusiastic work ethic
  • ‘Can-Do’ Attitude/Team Player

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