Billing Manager Hybrid Working
2 days ago
With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland.
As a Billing Team Manager, you will manage a team comprised of O2C Billing Team Leads, Analysts, and Senior Analysts ensuring the prompt turnover of debtors into cash through proactive billing strategies, whilst also ensuring the effective management of the various billing interfaces. You will act as the link between O2C, technology and the business stakeholders to ensure billing data integrity, leading to accurate, efficient and compliant billing processes. You will be fully accountable for the team's efforts and conduct when executing tasks, and the overall efficiency and effectiveness of the billing function. You will share joint responsibility for the end-to-end Order to Cash process, working closely with Sales and other key business stakeholders to ensure seamless execution and continuous improvement.
Key duties of a Billing Team Manager:
Ensure that the interfaces between the various Billing systems are cleared and reconciled on a regular basis
Proactively review reporting/KPI's, continually monitoring the end-to-end O2C process
Be accountable for the planning, coordination and fixing of issues within the process
Engage with the wider Muller group to drive compliance with VAT and other relevant financial regulations
Share any learning and support peers, specifically working with risk, collections, customer services, transport, depots/sites and commercial teams to resolve issues
Be versed in policies relating to employee conduct, discipline and benefits and use this knowledge to support, reward or correct employee behaviour as necessary
Be prepared to plan and lead the implementation of solutions as and when required
Be prepared to plan and lead the implementation of solutions as and when required including the planning, coordination, testing and implementation of change items
Good knowledge of Excel and the ability to perform advanced data analysis (e.g. Working knowledge of SAP (ECC6 or S/4) OR equivalent ERP system (ad hoc report creation, working knowledge of error messages and resolution steps, basic knowledge of SD, AR screens)
Be able to confidently discuss tax issues outside of the O2C team (i.e. Tax Team, CFO)
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Annual Leave - Competitive holiday entitlement of 25 Days plus 8 Bank Holidays
Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
Life Assurance - x4 your annual salary
Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses
Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam
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