Billing Manager
2 weeks ago
A fantastic permanent opportunity for a full time Billing Manager position. Based in Macclesfield but fully remote working available.
**Client Details**
Working for a very well established, market leading and dynamic organisation. Based in a friendly and supportive team across the UK and US.
**Description**
The duties include:
- Understands how billing system works and how data flows between CRM and ERP systems
- Direct report of a team of 5-8 people (in different geographic regions), being responsible for hiring & termination decisions, performance evaluation and training (technical and soft skills)
- Oversee the billing process, to ensure activities from subscription approval to invoice delivery are performed timely and accurately
- Focal point to addresses internal and external escalations, as well as high profile and/or complex situations on a timely and accurately manner
- Responsible for month-end close activities, including but not limited to billing variance reviews, accruals, and churn & retention analysis
- Contribute to optimisation of Order-to-Cash related processes & systems, by working with Collections, Business Applications, Sales Operations, Customer Support in opportunities for improvement
- Lead meetings with Sales/Customer Success to support customers needs
**Profile**
- Have experience working in a senior billing role - Essential
- Have experience leading a small team - Essential
- Be able to investigate and resolve complex queries - Essential
- Have intermediate MS Excel skills - Essential
- Have excellent organisation and communication skills - Essential
**Job Offer**
This role is looking to pay up to £40,000 + Fully remote or hybrid if preferred + Pension + Parking + Progression
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