Claims Handlers

4 weeks ago


Harrogate North Yorkshire, United Kingdom CLD Recruitment Full time

Claims Processor
We are working with an innovative and market leading Insurance brokerage who have an exciting opportunity for a Claims Advisor to join their team.
The successful candidate will come from a background of providing the very best customer service and office administration experience.
Maximise the profit of the business through effective call handling and working to agreed KPIs and performance targets.
* this includes being the first point of call when customers wish to raise complaints and to discuss their desired outcome.
* To identify fraudulent claims / claimants
* Effectively explain policy limitations to policyholders, whilst providing excellent customer care.
* Support the Manager, Team Leader and Account Executives with ongoing service development.
* Must have good IT literacy, familiar with Outlook, Word and Excel
* Annual discretionary bonus
* 25 days annual leave plus bank holidays
*


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