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Sales & Client Services Representative
1 month ago
We have an excellent opportunity for an experienced Sales & Customer Executive to work in an Inside Sales & Client Services role.
This role will support existing clients but also target new clients to offer the variety of services offered by the company.
Working in a Trendy modern office space in the Dublin 1 area, you will be supported with a great team. Hybrid model available. This is not one to be missed.
Ideally you will have previous experience within the corporate services industry.
Company offers a 'one stop shop' for people looking to start or grow their business. This is a dynamic, award winning organisation that are in business for over 27 years.
Salary: €35-40k basic with commission.
Summary of the position:
The Sales and Client Services Representative is responsible for generating new business together with providing a professional service to their existing clients, working with colleagues to continue to grow their business and provide a first-class service to Clients. An excellent working environment, competitive remuneration and benefits package, and option to work a hybrid remote model awaits the right person.
Main Duties and Responsibilities include, but are not limited to:
- Build and maintain strong working relationships with Clients, contacting and meeting with potential and existing Clients
- Support and contribute to the development and implementation of the Sales Strategy and Plan in collaboration with key stakeholders
- Working closely with the Marketing Team on promotional strategy and activities
- Data Analysis and action plans for the Sales function, Business Development, Growth and Lead Generation Opportunities.
- Focus on monitoring and improving the performance of all activities with a keen eye for detail.
- Dealing with new inbound enquiries.
- New business development - develop and convert new business leads.
- Managing the organisation's client portfolio.
- Upselling/cross-selling of additional services to existing clients.
- Updating of the organisation's CRM systems.
- Involvement in customer service processes and systems development including CRM.
- Production of sales reports and general administrative duties.
Skills and Experience Required:
- The ideal candidate will have sales experience and/or experience in a similar role, with a proven track record of meeting and exceeding sales targets.
- Proven professional experience in the above areas in the Irish Market is preferred.
- Third Level Qualification in a relevant area is an advantage but not essential.
- A passion for developing the Sales and Business Development function of the Company.
- A genuine ability to develop & maintain relationships with clients and colleagues.
- Excellent interpersonal skills - a real flair for connecting with and understanding Clients.
- Excellent phone manner and customer service skills.
- Strong attention to detail and decision-making skills.
- Target driven, motivated, enthusiastic, and a positive attitude to work.
- Good team player with a flexible and cooperative attitude.
- Fluent written & oral English.
- A fast learner with strong business acumen.
- Strong administration and organisational skills.
- Good Computer Skills, proficient in MS Office.
- Experience with SAGE CRM, Goldmine or Salesforce an advantage but not essential.
- This offers an exciting opportunity for the right candidate to develop their career in Corporate Services, in a friendly, positive, and collaborative working environment where Team Members are valued and enjoy their work.
