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Manager Project and Programs

2 months ago

Eastern England, United Kingdom Tata Communications Transformation Services Full time

Hello Everyone


We are currently hiring for Lead / Manager – Project and Programs in UK. Please find the job the JD for your reference.


Key Responsibilities

Operational point of contact for multiple customers

Regular internal / external meetings with stakeholders to review performance

Commercial reporting of both cost and revenue across projects

Ensuring that figures presented monthly are both accurate and audible

Manage all onshore P&L reports and analysis trends to improve Gross Margin

Vendor management ensures that issues are resolved quickly and without becoming major incidents

Identifying opportunities to gain long term contracts and where possible new assignments

Planned implementation of new organizational policies.

Establish Continual Service / Process Improvements and track performance

Negotiated agreements with diverse parties to support margin improvement

Maintained organizational compliance with applicable legislation and regulations

Drove company mission and values, representing organization at meetings and industry events

Ensure compliance with customer vetting process for both BPSS / SC roles


Qualification

Minimum 8 – 10 years’ experience in managing projects / program within UK