Optimization Manager

1 month ago

Nottinghamshire, United Kingdom Palatine Talent Full time

We are proud to be partnering with one of the most iconic, global, retail brands. Their innovative and bold approach has spearheaded a change in the way the industry operates. As they continue to invest significantly in digital transformation, you too can now play an integral part.


You’re a strong and passionate leader who can take your team on a journey. You can think fast and with clarity, can own your role and the results, and embrace cross-functional partnerships. You will have opportunities to drive your personal career development in a dynamic, fast-moving business that will actively recognise and reward your successes.


As Optimisation Manager, you will help in driving the digital roadmap, have the potential to operate across a broad remit, providing constant analysis and developing new strategies and tactics to optimise the user journey across Search, Merch & Personalisation. You will be integral in creating a relevant and data driven Search & Visual Merchandising strategy, adopting best in class strategies, and developing forward thinking features that will help drive the performance of each brand forward. My client is looking to personalise the experience across every touch point, and you will be at the heart of delivering that for each brand, to make the consumer’s experience feel as personable as possible.


Responsibilities will include:


  • Support digital optimisation lead on a product discoverability roadmap.
  • Drive the vision for onsite search optimisation across fascias, enhancing the search experience to meet business goals.
  • Overseeing data driven, customer-centric merchandising strategies.
  • Contribute to and manage digital projects from concept to delivery from an optimisation point of view.
  • Work with the CDP team to understand how we better utilise customer data and increase 1:1 personalisation.
  • Lead cross-functional efforts to optimize customer experiences during trade events and other key initiatives.
  • Manage the day-to-day relationship with the relevant 3rd party vendors.
  • Manage and mentor the optimisation team, fostering a culture of innovation and excellence.
  • Ensure the team is aligned with strategic objectives and deliverables, providing guidance and support where needed.
  • Work with experimentation team to ensure best in class AB testing programme on the search and merch platform.
  • Utilise data insights to identify customer pain points in the journey, presenting actionable recommendations for optimization. Prioritisation of these changes within roadmap.
  • Oversee weekly trade reporting, ensuring clear communication of progress and results to stakeholders.
  • Establish a culture of continuous improvement, regularly reviewing and refining optimization processes, tools, and strategies based on feedback and performance metrics.


You will have proven experience in a digital optimisation role and a deep understanding of data-driven strategies and the ability to translate insights into actionable plans. You will have expertise in onsite search optimization and merchandising tools, excellent analytical skills and exceptional communication and stakeholder management skills.


Along with your benefits package, this pioneering multi-channel retailer offers exceptional reward, recognition and development opportunities that will empower your progression.


To be considered for this exceptional opportunity, apply without delay.

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