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Service Management Consultant
3 months ago
If you are a Service Management Consultant looking to grow your career, then this job is customised for you.
The role is open to people living in the UK or those who have the right to work in the UK.
Focus on ServiceNow is a leading recruitment agency for ServiceNow, and it is the preferred choice for various consulting companies and end-users worldwide for both permanent and contract basis.
POSITION: Service Management Consultant
SALARY: up to £50,000
LOCATION: UK - Hybrid
CLIENT:
An award-winning ServiceNow globe Elite Partner that is looking for a Service Management Consultant to join them. You will be joining their UK team.
ROLE:
- As a Service management consultant, you will grow into Subject Matter Expertise in one or more areas of Service Integration and Service Management supporting a team on client engagement.
- You will support consulting work including health checks, service audits, benchmarking, trend analysis, compliance reviews and Service Improvement Programmes (SIPs).
- You will support and deliver the standard transition project model.
- You will be able to help with ITIL service strategy advice and service design solutions to address service issues for both prospects and customers.
CANDIDATE:
- 5-7 years of experience in SIAM or Service Management.
- Experience with ServiceNow ITSM and or BMC, HP Service Management. Or any Service Management Tool.
- Understanding of ISO20000 AI Ops Cloud SACM Digital Service Management and Digital Adoption.
- Experience of developing core service management processes and reporting aligned to the ServiceNow and other service management tool suites.
- Proficiency in English
Unfortunately, the client cannot provide sponsorship, so only apply if you have the right to work in the UK without sponsorship.
