Supply Chain Coordinator

2 weeks ago

Glasgow, United Kingdom Future Beauty Labs Full time

POSITION: SUPPLY CHAIN COORDINATOR

REPORTS TO: HEAD OF SUPPLY CHAIN COORDINATOR

DEPARTMENT: SUPPLY CHAIN

BASED: HILLINGTON, GLASGOW


Future Beauty Labs is a global beauty house and incubator of disruptive beauty brands with offices based in Glasgow, Scotland and NYC, US. We are one of the world’s fastest growing skincare houses and the creators of revolutionary sunless brands Tan-Luxe, Isle of Paradise, Tanologist and newly launched barrier boosting skincare brand, BYOMA. Driving category-leading growth across the biggest global retailers, we’re embarking on a journey to change the world with science-backed, technology-driven, and award-winning innovation all of which is informed and inspired by our connected community of consumers.


Our mission is to solve unsolved needs. We are driven to accomplish the seemingly impossible, believing that beauty alone cannot change the world, but how it makes you feel CAN & WILL.


Due to rapid international growth, we have an opportunity for a Supply Chain Coordinator to join our warehouse team in Hillington, Glasgow. Reporting to the Head of Supply Chain, the Supply Chain Coordinator is responsible for order entry and fulfilment by liaising between our sales and warehouse teams. This role ultimately coordinates our supply chain process to ensure our customers receive the correct product on time and in full on every order. You’ll be working in a fast-paced and agile environment and will be required to demonstrate flexibility and adaptability to deal with operational activities and changing priorities while continually delivering service excellence.


KEY RESPONSIBILITIES


  • Support our customer accounts in the UK and AU, ensuring all customer orders are fulfilled and processed by monitoring incoming sales orders, and working closely with our warehouse team to ensure order fulfillment.
  • Support our Head of Supply Chain in weekly meetings with our sales team.
  • Monitor and track all sales orders on a daily and weekly basis, reporting any inventory issues or customer delays, promptly.
  • Ensure our customers are kept satisfied and informed at all times regarding their orders.
  • Ensure operating processes and procedures are followed at all times
  • Liaise with our finance team regarding approvals and stock pricing.
  • Support marketing and other departments with ad hoc promotional activities which require product distribution.
  • Provide shipping updates when required.
  • Coordinate with finance to ensure products are approved and accurately priced.
  • Work extensively cross functionally with other departments e.g. finance, customer service, marketing and supply chain to identify and improve ways of working.


PERSON SPECIFICATION


  • Experience with M365 - Microsoft Excel, Word and Office.
  • Extensive experience with excel and working with data using formula e.g pivot tables, vlookups etc.
  • Knowledge of Business Central or similar ERP System is preferred.
  • Good written and verbal communication skills
  • Previous experience working in a B2B customer service role
  • Solutions focused
  • Experience working collaboratively with multiple departments
  • Excellent time management skills
  • Strong attention to detail


WHATS IN IT FOR YOU?


We offer a competitive base salary and other benefits and perks including:

  • Annual performance related bonus
  • Company pension scheme
  • Life assurance
  • Group income protection
  • Private medical cover
  • Fertility Insurance
  • Generous holiday allowance (including your birthday off)
  • Professional Development – We are ambitious, collaborative and promote a culture of continuous learning. We support our employees to achieve their career aspirations and reach their full potential.

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