Content Management Administrator
1 month ago
About Us:
We’re an ethically conscious brand creating results-driven, science-led skincare bathed in Mediterranean sunshine, with a deep respect for our awe-inspiring planet.
Marrying clinically proven formulas with naturally rich botanicals, TEMPLESPA is beauty redefined. Merging the finest derma-science with the warmth and vitality of the Mediterranean, we’re a 100% British brand with global appeal. Founded in 2000, TEMPLESPA is built on over 20 years of skincare breakthroughs and cutting-edge science. But our heart, well, that’s full of sunlight.
Job Description:
As a Content Management Administrator, you will execute the content across 4 brand websites and build all brand emails accurately across multiple CMS and ESP platforms. You will work closely with the wider E-commerce, Marketing, and Communications teams, reporting directly and taking direction from the Senior Marketing Manager for Global E-commerce.
Key Responsibilities:
- Create and manage all online content including rich content pages using a CMS.
- Ensure all product listings are accurate, and all content, imagery and metadata are updated per the territory.
- Create and maintain HTML and CSS templates for email campaigns and website pages.
- Ensure accurate scheduling and maintenance of all content, including promotions, email campaigns, and website updates.
- Configure and test complex rules engines to implement targeted promotions.
- Upload, manage, and create email content, including HTML templates, dynamic content, and personalized campaigns.
- Investigate and resolve issues with held website orders.
- Provide technical support to the customer services team.
- Part of the testing panel for software upgrades
- Collaborate with other departments to ensure accurate and up-to-date website content.
- Responsible for the accuracy of execution of all day-to-day, promotional and monthly campaign content.
Deliverables:
1. Monthly Content Updates
- Implement content updates across all brand websites with time for testing and review.
- Ensure product listings are updated where necessary with time for testing and review.
- Ensure all stakeholders are informed for approval.
2. Monthly Email Sends
- Create monthly emails in line with the campaign calendar with time for testing and review.
- Ensure all stakeholder approval is given before launch.
3. Promotional Activity
- Ensure all promotional activity is set up and tested to specification before passing to stakeholders.
4. Collaboration and Teamwork
- Collaborate with all departments to ensure accurate and up-to-date website content.
- Participate in cross-functional projects to ensure our customers have the best possible experience.
- Curiosity to challenge and improve what we do and how we deliver it for a best-in-class customer experience.
About You:
- A degree in a related field is preferred, but not required.
- Proven experience in an e-commerce environment is a must
- Proficiency with CMS and ESP /marketing platforms (We use Adobe Magento & a bespoke CMS alongside Insider & Mailchimp.)
- Working HTML and CSS experience.
- Excellent written and verbal communication skills.
- Methodical thinker with an eye for detail and consistency.
- Ability to manage multiple projects and deadlines effectively.
- Understand and fully buy into our company culture and raison d’etre.
- Live, breathe and love what you do
The Interview Process:
- Recruiter call (30 mins) If applicable
- Initial call with reporting manager (30 mins)
- Presentation task (given 7 days before in-person interview)
- In-person interview to present task to reporting manager and director
- On average the interview process will take 3 weeks (maybe longer over the holiday period)
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Content Management Administrator
1 month ago
Wick, United Kingdom TEMPLESPA Skincare Full timeAbout Us: We’re an ethically conscious brand creating results-driven, science-led skincare bathed in Mediterranean sunshine, with a deep respect for our awe-inspiring planet.Marrying clinically proven formulas with naturally rich botanicals, TEMPLESPA is beauty redefined. Merging the finest derma-science with the warmth and vitality of the...
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