Casualty Claims Handler

14 hours ago


Tamworth, United Kingdom MPJ Recruitment Ltd Full time

MPJ Recruitment are proud to be working with a leading insurance business based in the Tamworth area, we are looking for experienced claims handlers with experience working with casualty/personal injury cases.


Casualty Claims Handler Key Responsibilities:

  • Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves.
  • Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
  • Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with the company's realistic reserving philosophy.
  • Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
  • Respond to all written and phone enquiries clearly, courteously and promptly.
  • Review claims regularly using diary system to ensure accurate reserves and timely closure.


Casualty Claims Handler Benefits:

  • Fully funded qualifications, and learning and development courses
  • Annual bonus up to 10%
  • 25 Days Annual Leave, plus bank holidays
  • Pension package
  • Subsidised gym membership
  • Life assurance
  • Group income protection
  • Season ticket loans
  • Company perk box
  • Employee stocks purchase plan



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