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Application Support Engineer

4 months ago

Warton, United Kingdom Atlas Recruitment Group Ltd Full time

Senior Application Support Engineer

Location - Warton

On site - 5 days a week

Salary up to £52,426

Must be eligible for SC Clearance - Lived in UK for at least 5 years.


This is an opportunity to work for a globally leading aerospace and defence consultancy that offer development and clear career progression.

You will be responsible for troubleshooting technical issues through a ITSM toolset and providing specialist IT application support services to the Engineering userbase.


Role -

  • Incident and Request Management through our ITSM toolset Service Now
  • Contribute to and maintain a support knowledge base
  • Provide specialist advice on toolset usage to the userbase
  • Infrastructure monitoring and trend analysis
  • Supporting licence renewal, hosting and utilisation monitoring activities


Skills -

  • Understanding of Engineering PLM toolsets (Teamcenter Enterprise or Unified)
  • Able to operate independently to investigate and resolve issues as they arise
  • Experience of working in a Support environment


If you are interest please get in contact or apply