Technical Business Analyst

2 weeks ago

Leeds, United Kingdom WRK digital Full time

Digital Business Analyst / Project Manager

Leeds HQ (Remote First, UK Only)

Up to £50,000 + Benefits


WRK digital are partnered exclusively with a growing digital agency in Leeds who are looking for a Digital Business Analyst with good project management skills to join their team and help the business deliver market-leading ecommerce services for clients across the UK and Europe. You will be working with a talented internal team as well as 3rd party teams for international brands.


If you have a technical background and would be confident bridging the gap between the client and the development team, we want to speak to you.


About You:

- API integration project experience e.g CRM & 3PL / WHM systems.

- Good planning skills

- Excellent communication skills

- Meticulous attention to detail

- Great time management and organisational skills

- Confidence dealing with clients

- Experience dealing directly with designers and developers

- Problem solving capabilities

- Experience handling projects of varying sizes

- Experience working in a busy environment


And Ideally:

- Agile Experience / Qualifications

- Experience with Job Management Systems e.g JIRA / Atlassian Products

- Experience with Stakeholders/Client Requirements & Timelines

- Shopify Project or Website Migration experience


Role & Responsibilities:

- Internal Communication: Liaising with Internal Stakeholders/Management, Design Team &

Development Team.

- External Communication: Liaising with External Stakeholders.

- Projects: Key Projects – Large to Small ecommerce development projects.

- Delivery: Ensure timely delivery of projects, on time and on budget.

- Capacity Planning: Provide Management with delivery timelines and capacity status.

- Scheduling: Allocation of workloads for timely delivery.

- Red Flags: Escalate any problems in order to rectify: E.G Change in scope, running late, resource/capacity difficulties etc. Identify and deal with dependencies.

- QA: Quality Control & Testing.

- Documentation and Process: Throughout the processes, act as Meeting Chair / Mediator, and where required provide agendas, ensure notes are taken, action points (actioned after meeting) and circulated to relevant parties.

- Delivery: Responsible for timely progression of jobs and ensuring jobs are delivered in line with the capacity planning estimates.

- Tools & Systems: Champion of the preferred tools and systems for job management. Ongoing management, configuration and implementation.

- Data & Reporting: Standardising client reports, include client reporting.


The Package:

- Up to £50,000pa + Pension Scheme

- 23 days holiday + Bank holidays

- Remote working (UK only)

- Friendly approachable colleagues

- The opportunity to rapidly progress your career

- Internal Training

- Regular Social Events

- Workplace Pension Scheme

- Company Provided IT Equipment


We are looking to shortlist right away. If you are a Digital Business Analyst with a passion for technical projects, then please apply now or contact WRK digital for a confidential conversation around the next steps. We look forward to receiving your application.

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