Service Team Leader

3 months ago

Solihull, United Kingdom Johnson Controls International Full time

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries

Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service that support our customers’ manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive.

What we offer

  • Competitive salary, and overtime paid at premium pay rates.

  • Stand by allowance, call outs & travel paid on top of basic salary.

  • Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.

  • 25 days paid holidays plus Bank Holidays

  • Holiday Purchase Scheme

  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.

  • Training opportunities with outstanding resources available.

  • Career development through various career ladders programs.

  • Dedication to safety through our Zero Harm policy.

  • Access to business resource groups.

What you will do

The key elements of the role is to ensure our IREF business delivers corporate KPI, mandatory compliance, ensure TBT are completed monthly, drive the management, and provide technical support to our team of technicians.

Part of your role is to complete all technicians’ reviews, use coaching methods, identify training needs and promote best talent. This role is predominantly office based, but site visits are required to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status /work completed.

You will be part of out team, and collaborate with Service Manager, Service Coordinator, team of technicians and other internal teams. It is a great opportunity for experienced technicians who have leadership skills and industrial refrigeration technical knowledge to step away from working on tools.

How you will do it

  • Manage the on call rota to ensure adequate levels of cover at all times

  • Participate in Safety week activities and encourage technician participation

  • Highlight and work with admin to ensure technicians Tools are calibrated when required on required frequency, Electrical tools are PAT tested and within date

  • Support Techs to identify First time fix, driving client service delivery

  • Ensure compliance with the Johnson Controls safety culture and adhere to all applicable safety standards, requirements and equipment.

  • Ensure compliance with environmental and industry regulations

  • One to One Reviews

  • Reward & Recognition - Identify high performing technicians and use available platforms to recognize & reward. Conduct Apprentice reviews with SM to ensure progression is as per training plan.

  • Identify and promote team members who have shown a level of ability and ambition for progression within JCI.

What we look for

  • Ability to manage, influence and collaborate with both internal & external stakeholders at all levels

  • Proven experience in industrial refrigeration, including experience in a leadership type of role.

  • Technical background and knowledge of Industrial Refrigeration Systems in both industrial and commercial environments.

  • Excellent leadership, communication, and interpersonal skills

  • Excellency in verbal and written communication skills, with the ability to communicate technical information to a non-technical audience

  • Relevant degree in Mechanical Engineering or a related field.

  • Familiarity with health and safety regulations and a commitment to maintaining a safe working environment.

  • Proven ability to manage budgets and drive operational efficiency.

  • Driving License

Join our winning team and thrive in an empowering company culture where your voice and ideas will be heard and your work valued and respected. All with excellent rewards and a great team ethos, your next great opportunity is just a few clicks away

#LI-DC1

#LI-Hybrid

UKJCI23

  • Service Team Leader

    2 weeks ago

    Solihull, Solihull, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a highly skilled and experienced Service Team Leader to join our Industrial Refrigeration team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the delivery of corporate KPIs, mandatory compliance, and technical support to our team of technicians.The ideal candidate will have a...

  • Service Team Leader

    2 weeks ago

    Solihull, Solihull, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a highly skilled and experienced Service Team Leader to join our Industrial Refrigeration team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the delivery of corporate KPIs, mandatory compliance, and technical support to our team of technicians.The ideal candidate will have a...

  • Service Team Leader

    2 weeks ago

    Solihull, Solihull, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a highly skilled and experienced Service Team Leader to join our Industrial Refrigeration team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the delivery of corporate KPIs, mandatory compliance, and technical support to our team of technicians.Key ResponsibilitiesManage the...

  • Service Team Leader

    2 weeks ago

    Solihull, Solihull, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a highly skilled and experienced Service Team Leader to join our Industrial Refrigeration team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the delivery of corporate KPIs, mandatory compliance, and technical support to our team of technicians.Key ResponsibilitiesManage the...

  • Service Team Leader

    2 weeks ago

    Solihull, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking an experienced Service Team Leader to join our Industrial Refrigeration team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the delivery of corporate KPIs, mandatory compliance, and technical support to our team of technicians.Key ResponsibilitiesManage the on-call rota to...

  • Service Team Leader

    2 weeks ago

    Solihull, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking an experienced Service Team Leader to join our Industrial Refrigeration team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the delivery of corporate KPIs, mandatory compliance, and technical support to our team of technicians.Key ResponsibilitiesManage the on-call rota to...

  • Team Leader

    3 days ago

    Solihull, Solihull, United Kingdom Gail's Bakery Full time

    Team Leader Opportunity at Gail's BakeryWe are seeking a motivated and organized Team Leader to join our team at Gail's Bakery in Solihull. As a Team Leader, you will be responsible for leading a team to success, developing others, and delivering our products to a high standard.Key Responsibilities:Lead a team to achieve sales and customer service...

  • Team Leader

    2 days ago

    Solihull, Solihull, United Kingdom Gail's Bakery Full time

    Team Leader Opportunity at Gail's BakeryWe are seeking a motivated and organized Team Leader to join our team at Gail's Bakery in Solihull. As a Team Leader, you will be responsible for leading a team to success, developing others, and delivering our products to a high standard.Key Responsibilities:Lead a team to achieve sales and customer service...

  • Team Leader

    18 hours ago

    Solihull, Solihull, United Kingdom Gail's Bakery Full time

    Team Leader Opportunity at Gail's BakeryWe are seeking a motivated and organized Team Leader to join our team at Gail's Bakery in Solihull. As a Team Leader, you will be responsible for leading a team to success, supporting and developing others, and delivering our products to a high standard.Key Responsibilities:Lead a team to achieve sales and customer...

  • Team Leader

    21 hours ago

    Solihull, Solihull, United Kingdom Gail's Bakery Full time

    Team Leader Opportunity at Gail's BakeryWe are seeking a motivated and organized Team Leader to join our team at Gail's Bakery in Solihull. As a Team Leader, you will be responsible for leading a team to success, supporting and developing others, and delivering our products to a high standard.Key Responsibilities:Lead a team to achieve sales and customer...

  • Team Leader

    4 months ago

    Solihull, United Kingdom 808 Group Full time

    Would you like to join one of the fastest growing departments, within one of the Uk’s leading banking businesses. You will be rewarded with opportunity to grow and develop your career, together with a rewarding basic salary, generous holiday entitlement and companywide profit share. We are looking for a Team leader to join our ever-expanding...

  • Team Leader

    3 weeks ago

    Solihull, United Kingdom Gail's Full time

    Full-time Team Leader vacancy at GAIL's Solihull - New Bakery Opening! If leading a team to success makes you smile and puts a spring in your step, then please read on!We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role...

  • Team Leader

    3 weeks ago

    Solihull, West Midlands, United Kingdom Gails Full time

    Full-time Team Leader vacancy at GAIL's Solihull - New Bakery Opening! If leading a team to success makes you smile and puts a spring in your step, then please read on! We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a...

  • Team Leader

    3 weeks ago

    Solihull, United Kingdom Gail's Full time

    Full-time Team Leader vacancy at GAIL's Solihull - New Bakery Opening! If leading a team to success makes you smile and puts a spring in your step, then please read on! We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others . You should be motivated by taking charge and want to be a positive...

  • Team Leader

    3 months ago

    Solihull, United Kingdom Card Factory Full time

    Job Introduction **Location: 73 High Street, Solihull** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence,...

  • Team Leader

    4 months ago

    Solihull, United Kingdom Everyone Active Full time

    **TEAM LEADER** **at Tudor Grange Leisure Centre** **Full time position - Competitive salary** **Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Team Leader who will** - **Provide safe and effective pool...

  • Team Leader

    3 months ago

    Solihull, United Kingdom Everyone Active Full time

    **TEAM LEADER** **at Tudor Grange Leisure Centre** **Full time position - Competitive salary** **Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Team Leader who will** - **Provide safe and effective pool...

  • Care Team Leader

    4 months ago

    Solihull, United Kingdom Bright Dawn Home Care Full time

    **Position: Care Team Leader** **Company: Bright Dawn Home Care** **Working Hours: 30 hours per week + on-call** **Salary: £14.00 per hour + on-call** Bright Dawn Home Care is seeking a dedicated Care Team Leader to join our team. At Bright Dawn Home Care, we are committed to providing high-quality, personalized care to individuals in the comfort of...

  • Team Leader

    7 days ago

    Solihull, United Kingdom Gail's Bakery Full time

    Team Leader - SolihullFull-time Team Leader vacancy at GAIL's Solihull - New Bakery Opening!If leading a team to success makes you smile and puts a spring in your step, then please read on!We are looking for Team Leaders who have a passion to join the GAIL's family and for supporting and developing others. You should be motivated by taking charge and want to...

  • Logistic Team Leader

    3 months ago

    Solihull, United Kingdom Pertemps Network Group Full time

    **Job Description**: Logistics Team Leader - Supercar Manufacturer £30,000 - £32,000 + benefits! Finish at 11:30 on a Friday! We are currently seeking a highly motivated and experienced individual to join our clients innovative automotive manufacturing business as a Logistics Team Leader. This is an excellent opportunity for a skilled professional who...