Customer Migrations Representative

3 weeks ago

Manchester, United Kingdom IRIS Software Group Full time

Customer Migrations Representative

Location: Manchester

Reporting to: Customer Migrations Manager



✨ About IRIS Software Group ✨

IRIS Software Group is a global leader in mission-critical software and services, trusted by over 100,000 customers in 135 countries. With 45 years of innovation, we create integrated solutions that:


Streamline business processes

Reduce admin

Empower organisations to focus on what matters most


Our award-winning solutions serve industries like accountancy, payroll, HR, and education. With accolades such as Technology Company of the Year and Employer of the Year, we’re leading the way in excellence.


Purpose of the Role

We’re searching for a dynamic Customer Migrations Representative to join our incredible team. In this role, you’ll:

✔️ Manage the end-to-end migration experience for customers moving to our cutting-edge SaaS solutions.

✔️ Ensure revenue retention and growth while promoting the full value of IRIS products.

✔️ Provide world-class support, turning challenges into seamless experiences.



Key Responsibilities

  • Oversee the full migration process, ensuring a smooth customer experience.
  • Proactively engage with customers to showcase the benefits of our product portfolio.
  • Identify opportunities for upselling and lead generation to drive additional revenue.
  • Collaborate with the wider commercial team to hit shared goals.
  • Provide regular progress reports to the Migrations Manager.



What We’re Looking For

  • Degree-level education.
  • Experience in software sales (highly preferable).
  • ️ Strong IT/software application skills and the ability to present confidently at a senior level.



Key Competencies

  • Professional and consultative approach.
  • ✅ Organised and structured selling style.
  • Commercially driven with strong initiative.
  • Collaborative team player.



Why Join IRIS?


At IRIS, you’ll:


✨ Work in a company that values innovation and collaboration.

Be part of an award-winning workplace culture.

Make an impact in a fast-paced, evolving industry.

Grow and develop in a supportive environment.


Ready to help customers make the leap to better solutions? Apply today


#WeAreHiring #CustomerSuccess #SaaSJobs #ManchesterCareers

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