Telesales Executive

4 weeks ago

Newcastle Upon Tyne, United Kingdom Worldpay Full time

Are you ready to write your next chapter?


Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.


What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.


Are you ready to make your mark? Then you sound like a Worldpayer.


About the team


Our Gateshead based Inside Sales Team have one of the most exciting futures ahead of them as we help customers to enhance the way they process face to face cards & ecommerce payments.

Our customers expect world class service, and their customers expect world class experience when making purchases. Thanks to Worldpay’s great products, we can provide an acquiring solution that makes it as easy, fast and advantageous as possible for our customers to make transactions. You will be responsible for selling Worldpay’s solutions that will help revolutionize the way our customers operate in this ever-changing world.


What you’ll own


  • You will be engaging in world class telephony-based conversations with our new and existing customers qualifying their needs, understanding how their business operates, and how they can benefit from our payment solutions.
  • You will be responsible for the customers on-boarding journey as you complete accurate sales applications that result in a seamless on-boarding experience
  • You will be responsible for achieving challenging sales metrics
  • You will work in partnership with inside sales teams to deliver strategic growth plans


What you’ll Bring


  • Effective people skills and sensitivities when dealing with others
  • Negotiation and communication skills, both written and verbal
  • Good understanding of the sales process including Telesales and on-boarding journeys
  • Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time
  • Knowledge of company products, services and business operations to enable resolution of customer inquiries
  • Analytical skills to determine client business needs and requirements
  • Ability to work both independently and in a team environment
  • Requires excellent time management and organizational skills
  • Ability to remain calm under various levels of pressure
  • Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience


Worldpay perks - what we’ll bring for you


We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.


  • A competitive salary and benefits.
  • Time to support charities and give back to your community.
  • Parental leave policy.
  • Global recognition platform.
  • Virgin Pulse access.
  • Global employee assistance program.



What makes a Worldpayer


At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.


Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.#

Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.



Does this sound like you? Then you sound like a Worldpayer.


Apply now to write the next chapter in your career. We can’t wait to hear from you.

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