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Regional Manager Loss Adjuster

3 months ago

Eastern England, United Kingdom Davies Full time

Loss Adjuster Regional Manager- London /Midlands


Due to expansion, Davies Group are looking to recruit a Loss Adjuster Regional Manager to assist supporting the Midlands / London UK area. The role requires you to supervise and performance manage a team of field based staff, and to carry out the loss adjusting of Property claims.



Duties and Responsibilities:


  • Actively Manage a team of field-based loss adjusters
  • To handle claims in line with company requirements and particularly the demanding service standards of clients
  • To ensure key performance indicator targets are reached and maintained
  • To actively progress and control all cases
  • Understand and effectively implement Company systems and procedures
  • Ensure technical accuracy of the highest standard
  • Produce high quality personalised outgoing correspondence
  • Handle customers effectively and fairly in line with insurers requirements
  • Be flexible at all times and able to accommodate demanding appointment schedules
  • Build effective relationships with clients, brokers and others
  • Communicate regularly with all interested parties
  • Produce reports of highest quality
  • Work within a team environment to achieve best results either on individual losses or group results
  • Interact with existing clients to maintain and further existing relations and procure new business



Skills and Experience:


  • High level of previous Property Loss Adjusting experience within a similar role
  • Managerial experience preferred, but not essential
  • To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications
  • Top quality interpersonal skills
  • Ability to work in a fast paced and changing environment
  • Dependability and persistence are essential
  • Proven track record of general property adjusting and high net worth
  • Experience of major losses is preferable
  • Completely flexible approach and adaptable to changing priorities
  • Accustomed to working under pressure in a fast pace, demanding environment
  • Full, clean driving licence required



What we offer:


  • Company vehicle or car allowance
  • Bonus scheme
  • Pension – contribution matched up to 5%
  • Life Assurance (2 x basic salary)
  • Eye Test Vouchers
  • Access to Employee Assistance Programme
  • Access to training and professional qualifications