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Field Claims Adjuster
2 months ago
Desktop Loss Adjuster
We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical and professional expertise, but they all share a passion to represent the broader Davies Team out in the field.
Joining Davies as our latest Desktop Loss Adjuster means that you'll be handling claims of varying complexity and value in an efficient and timely manner, supporting the Loss Adjusting team as directed.
Duties, Responsibilities & Key Measures:
It’s a busy role, with a broad range of responsibilities, but the fundamentals include:
• Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and
be able to interpret and apply policy cover, terms and conditions as appropriate.
• Have a detailed knowledge of Building structures including foundations, walls, spanning
members their performance and the nature of building materials and material pathology
such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.
• Have a thorough understanding of the nature of building defects and their causes.
• Be able to correctly diagnose defects and be able to identify the most appropriate remedial
action.
• Have a knowledge and understanding of the insurable peril - Subsidence Heave and Landslip
and if role appropriate accurately apply policy wording to building claims.
• Understand the principles of building repair and maintenance.
• Have detailed knowledge of Contractors All Risks, Business Interruption and SME claims
settlement.
• Demonstrate a thorough knowledge of all aspects of Contents claims handling.
• Be familiar with restoration procedures and processes following Fire and Flood and similar
related incidents.
• Proactively direct an investigation appropriate to the circumstances.
• Demonstrate applied understanding of advanced negotiation skills to achieve settlement at
no more than maximum identified figure.
