Out of hours Intervention Worker

2 weeks ago


Wandsworth, United Kingdom Hestia Housing Support Full time

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

A day in this role looks like….Working as part of a team and wider multi-agency service, providing support at all times and enforcement when necessary to offenders residing at the Approved Premises. In particular to monitor and encourage compliance, guide, advise and supervise residents, all the time ensuring that public protection is at the very core of all work carried out.

As a Intervention Worker at Hestia, you will play a crucial role in our Approved Premises. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

  • Modelling pro-social behaviour and attitudes, helping to create and maintain a positive culture of respect in all work inside and outside of the service with both clients and colleagues.
  • Actively engaging with clients and providing opportunities to do so; delivering activities to them that aid their resettlement into the community.
  • Contributing to delivery of the sentence plan in conjunction with colleagues in probation, the police and other external agencies.
  • Following protocols, encouraging compliance and taking enforcement action as necessary, in particular around drug and alcohol testing requirements and curfews.
  • Ensuring that colleagues, multi-agency partners and management are informed and updated as necessary.
  • Actively monitoring and maintaining the health, safety, security, cleanliness and hygiene of the Approved Premises and the well-being of its occupants utilising information sharing, CCTV, direct observation, inspection, personal contact and other methods, as appropriate.
  • Ensuring that all related administration is done in good time; that detailed, concise and accurate records are created contemporaneously, that information is shared appropriately, and that confidentiality is properly maintained.
  • In all aspects of their work staff are expected to adhere to operational requirements detailed in the latest Approved Premises Manual, in print or on EQUIP.
  • To work within Hestia's policies and procedures where these don't conflict with requirements of the Ministry of Justice or Her Majesty's Prison and Probation Service.
  • Actively and consistently demonstrate The Hestia Approach Approved Premises (AP) work with the highest-risk offenders and provide a vital element in public protection arrangements.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • The capacity to maintain firm boundaries, using authority legitimately whilst working pro-socially and positively with people
  • An understanding of the emotional and behavioural impact of trauma and the ability to work with people who may be display a range of emotions, behaviours and communication challenges
  • The ability to engage and communicate effectively with others to provide a flexible and responsive approach
  • Being optimistic about the possibility of change and people's capacity to change•
  • The ability to learn quickly, gather information and make defensible decisions
  • The ability to receive, process and accurately record detailed information, sharing it with others as appropriate and within the framework of confidentiality
  • The ability to work as part of a team, leading by example, taking a pragmatic, hands on approach to practical tasks such as cooking, gardening and other ‘household' chores and leisure activities.
  • Knowledge and understanding of safeguarding issues and ability to address them appropriate.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Candidates should ensure availability to attend an assessment day on Thursday 21st November at 10am.



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