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Head of Insurance

3 months ago


Brierley Hill, United Kingdom Emmiera Group Full time

The Emmiera Group is Britain’s leading upholstery, bed, mattress and cabinet furniture repair specialist. We are an independently owned company which provides a dynamic, on-site repair service for leather, soft furnishings, beds and cabinets with a Passion for Perfection Guaranteed We also ensure peace of mind and added value for its customers through their dedicated insurance services, guaranteeing not just expert repair but also the security and assurance that our customer’s investment is well-protected. We carry out repairs in customers’ homes or businesses, and our specialists visit over 25,000 customers every month.

We are looking for an experienced Insurance expert to join our growing team. This full-time role at our Headquarters in Brierley Hill, West Midlands is key to us growing our furniture warranty part of the business and will be overseeing our warranty team and increasing performance in all areas of insurance.


Requirements and responsibilities

· Analysing, identifying and classifying risks and exposures.

· Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions

· Compiles loss trends.

· Responsible for the adherence to regulatory and ethical standards

· Providing compliance advice to business stakeholders and escalating material compliance issues

· Managing regulatory requirements stemming from the FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans, among other duties

· Investigate and escalate significant compliance failures and manage regulatory reporting.

· Produce management reports for senior managers.

· Conduct and oversee regular audits

· Providing internal and external compliance training.


Qualifications & Experience

· A relevant professional qualification preferably CII certified or proven knowledge of insurance sufficient to be able to fulfil the above responsibilities

· Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux

· Significant FCA knowledge and experience

· Minimum of 10 years compliance and insurance experience

· Previous experience in a compliance management role within the insurance industry

· Experience of working within underwriting, pricing or exposure management

· In depth knowledge of the insurance industry, including regulatory frameworks

· Highly organised and able to work independently

· Strong attention to detail

· Team player and ability to manage key relationships

· Good verbal and written communication skills

· Unrestricted right to work in the UK

Competitive salary dependent on experience.