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Sales Operation Specialist

5 months ago

Derby, United Kingdom Array Technologies Full time

Sales Operation Specialist I– Utility Solar


Worksite Location: Onsite in our office in Derby, England


MUST BE FLUENT IN ENGLIGH


Job Summary:

​

As the Sales Operation Specialist I, with your background in customer service, sales, and RFP preparation, you’ll be able to provide critical support to our sales team and our overall business success. You will be responsible for supporting the Sales team by creating RFP responses and proposals and maintaining the CRM system. This position may require occasional travel as well as evening and weekend hours




Key Job Responsibilities:

  • Be responsible for creating RFP responses, proposal creation, quoting and maintaining the CRM system at an entry level.
  • As a member of larger team, takes direction from outside Sales, Commercial Excellence, Engineering, and higher-level Associates in order to complete tasks and achieve objectives.
  • Work in a team responsible for sales quotations, sales support, CRM data integrity, and coordinating tasks for Engineering.
  • Support Sales and be a liaison point between Outside Sales/Customers and internal stakeholders
  • Participate in weekly meetings with their Sales counterparts to manage priorities and ensure deadlines are met for customer quotations
  • Coordinate with Civil Engineering, Applications Engineering, Project Management, Order Fulfillment, Finance, Logistics, Service, and Procurement teams in-house and in the field to facilitate accurate utility scale project and spare parts quotations
  • Review RFPs and create RFP response Tasks for Sales, Engineering, and Logistics
  • Provide prompt response to Sales and customer emails or phone inquiries
  • Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
  • Focuses on providing standard professional advice and creating initial reports/analyzes for review by experienced team professionals
  • Support the maintenance of CRM system data integrity
  • Review Sales proposals to ensure all client information is correct
  • Ability to occasionally travel and attend Sales events or exhibits


Qualifications:


  • Bachelor’s degree or equivalent relative experience
  • 1+ years working experience with Microsoft Office and Adobe software
  • 1+ year of experience in sales, sales support, or customer service
  • 1+ year of experience sales quoting and contractual pricing
  • 6+ months experience with sales RFP and proposal creation





Preferred qualifications:

  • Bachelor’s degree in a business discipline
  • Basic familiarity with the solar or renewables industry
  • Experience with Salesforce and SAP
  • Strong communication, organizational, math and analytical skills
  • Proficiency speaking, reading, writing, and understanding English
  • Proficiency with a second language
  • Self-motivated and detail-oriented with commitment to customer service
  • Ability to work across multiple organizations in a fast paced, smaller company environment
  • Ability to work as part of a team as well as independently
  • High level of integrity and work ethic