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Commercial Client Contracts Manager

3 months ago

Reading, United Kingdom Project People Full time

Great role for a Commercial Contracts Manager that has experience of working with client contracts as opposed to supplier contracts and ideally have worked within telecoms. This role is working for a high profile telecoms company and has hybrid working at their offices in Reading. Great benefits on offer such as a bonus scheme and generous holiday allowance.


This position plays a critical role in the Sales & Commercial Team. The main purpose of the role is to deliver the successful execution and management of our power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts ensuring customer satisfaction, service level agreement (SLA) adherence, and revenue generation.


What the role be doing:

  • Manage a portfolio of active contracts for PaaS, IaaS, and CaaS solutions. Evaluate contract proposals and provide recommendations aligned to the business strategic priorities.
  • Build strong relationships with key decision-makers at potential and existing customer accounts. Collaborate effectively with internal teams, including technical experts, New Business Managers and Strategic Account Leads to deliver successful outcomes
  • Maintain accurate contract documentation and ensure effective recordkeeping. Prepare regular reports on contract performance, revenue generation and customer satisfaction, conduct audits and assessments to ensure continuous improvement.
  • Ensure all contracts comply with relevant laws and regulations. Identify potential risks associated with contracts and implement mitigation strategies. Monitor contract performance and compliance, managing any issues that arise
  • support and contribute actively to regulatory compliance, health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers.


What experience is needed:

  • Experience in contract management relating to clients as opposed to suppliers, preferably within the telecommunications or technology sector.
  • Proficient in contract management methodologies and best practices.
  • Ideally a background in PaaS, CaaS, IaaS