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Information Technology Support Engineer

4 months ago

StokeOnTrent, United Kingdom F5 Consultants Full time

Want to work for one of the fastest-growing tech companies in the public sector?


Job Title: IT Support Engineer (24/7)

Location: Stoke – 5 days a week in the office.

Salary up to £35,000 + benefits + bonus.

Security Clearance: Eligible for SC Security Clearance


The Role:


You will work as an IT Support Engineer to provide 2nd/3rd line infrastructure support.


You will help with the transition of the team of 8 to become a 24/7 support function.


Initially you will work Mon-Fri standard day shifts which will move to a shift rota covering evening and weekends.


Key Responsibilities:


  • Monitor performance and trouble issues.
  • Test and patch systems and software
  • Resolve complex incidents efficiently and quickly
  • Use ITIL best practices


Experience:


  • Experience providing support at 2nd/3rd line level.
  • ITIL certified
  • Patching skills
  • Eligible for SC Security Clearance


The Company


  • Founded 10 years ago, this SME partner with clients in the Defence Industry to deliver secure IT solutions.
  • Sized at 100-employees and currently going through a large recruitment drive.
  • High on the list of the fastest-growing tech companies in the public sector.
  • Joining now means there will be abundant opportunities for progression as they grow even further.


Benefits:


  • 4pm finish on a Friday
  • Free Parking
  • Discretionary Bonus Scheme
  • Gym Membership
  • Wellbeing Days