Information Technology Support Technician

1 week ago


stokeontrent, United Kingdom Candour Solutions Full time
Job Description

IT Support Technician - Stoke-on-Trent - £28,000


We are hiring for an IT Support Engineer to join our clients team You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits.


Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues. You’ll also promote service upgrades when relevant and ensure timely resolution of customer queries.


Key Responsibilities:

  • Report to the Technical Director
  • Provide phone and onsite support
  • Manage and update support tickets
  • Diagnose and repair hardware/software issues
  • Set up and configure new systems
  • Maintain customer equipment and provide technical advice
  • Promote service contracts and system upgrades
  • Complete general administrative tasks


Technical Requirements:

  • Experience with PC troubleshooting, Microsoft Office 365, Azure, Windows 10/11
  • Knowledge of networking (TCP/IP, DHCP, DNS, VPN)
  • Familiarity with VoIP, Wi-Fi systems, and broadband technologies
  • 1+ year in an IT support role


Benefits:

  • Company Pension
  • Private Healthcare
  • Free Car Parking


For this role you will need to have a full UK driving license and be based in the Stoke area.



  • Stoke-On-Trent, United Kingdom Adria Solutions Ltd Full time

    IT Support Technician – Stoke on TrentOn behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.Responsibilities:Provide efficient and...


  • Stoke-On-Trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-On-Trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000 We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-on-Trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • stoke-on-trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000 We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-On-Trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-On-Trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-On-Trent, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000Please make sure you read the following details carefully before making any applications.We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include...


  • Stoke-On-Trent, UK, Staffordshire, United Kingdom Candour Solutions Full time

    IT Support Technician - Stoke-on-Trent - £28,000We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-on-Trent, Staffordshire, United Kingdom Candour Solutions Full time €28,000

    IT Support Technician - Stoke-on-Trent - £28,000 We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....


  • Stoke-on-Trent, Staffordshire, United Kingdom Candour Solutions Full time €28,000

    IT Support Technician - Stoke-on-Trent - £28,000 We are hiring for an IT Support Engineer to join our clients team! You will be dealing with 1st and 2nd line support issues, managing customer support requests, and handling onsite visits. Responsibilities include monitoring system alerts, managing support tickets, and troubleshooting technical issues....

  • IT Technician

    4 weeks ago


    Stoke-on-Trent, United Kingdom Allegiance Technology Full time

    Role: IT Support TechnicianSalary: up to £32,000 DOELocation: Stoke-On-Trent I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team. My client are dedicated to providing high-quality education and a supportive learning environment for its students. Job Summary:...

  • IT Technician

    3 weeks ago


    Stoke-on-Trent, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time

    Role: IT Support TechnicianSalary: up to £32,000 DOELocation: Stoke-On-TrentI am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team. My client are dedicated to providing high-quality education and a supportive learning environment for its students.Job Summary:As...

  • IT Technician

    1 month ago


    Stoke-on-Trent, United Kingdom Allegiance Technology Ltd Full time

    Role: IT Support TechnicianSalary: up to £32,000 DOELocation: Stoke-On-TrentI am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team. My client are dedicated to providing high-quality education and a supportive learning environment for its students.Job Summary:As...


  • Stoke-on-Trent, United Kingdom Adria Solutions Full time

    IT Support Technician – Stoke on Trent  On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1 st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Provide efficient...

  • IT Support Engineer

    3 days ago


    Stoke-on-Trent, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time

    IT Support EngineerRole: IT Support EngineerLocation: Stoke-On-TrentSalary: Up To £29,000 DOEAre you wanting to work with the latest technologies for a forward-thinking MSP company? An opportunity has come available with one of my clients looking for an IT Technician to join their growing team.If you value customer satisfaction and enjoy working with the...

  • IT Support Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Michael Page Technology Full time

    Job OverviewWe are seeking an experienced IT Support Analyst to join our dynamic IT team at Michael Page Technology. As a key member of our team, you will be responsible for providing first-line technical support to our users, ensuring that all user tickets are assigned, responded to, and closed within Service Level Agreements (SLAs).Key...

  • IT Support Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Michael Page Technology Full time

    Job OverviewWe are seeking an experienced IT Support Analyst to join our dynamic IT team at Michael Page Technology. As a key member of our team, you will be responsible for providing first-line technical support to our users, ensuring that all user tickets are assigned, responded to, and closed within Service Level Agreements (SLAs).Key...

  • IT Support Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Allegiance Technology Full time

    Job SummaryAllegiance Technology is seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for managing and maintaining the IT infrastructure, ensuring that both staff and students have reliable access to technology resources.Key ResponsibilitiesProvide day-to-day IT support to...

  • IT Support Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Allegiance Technology Full time

    Job SummaryAllegiance Technology is seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for managing and maintaining the IT infrastructure, ensuring that both staff and students have reliable access to technology resources.Key ResponsibilitiesProvide day-to-day IT support to...