Onboarding Specialist

2 weeks ago


London, United Kingdom Salt Full time

Salt is excited to support this Financial Services client with the resource of a new Onboarding Specilalist to join their team on an ASAP starting contract role. In this position, you will ensure new customers successfully adopt Mailchimp, achieve their business objectives, and are set up for long-term success. To succeed in this role, you will use your technical expertise, strategic consultation, and strong customer relationship management skills to support their team on this 8 month contract term.

Key Responsibilities:

  • Guide customers through onboarding, defining objectives and tracking milestones to ensure successful implementation.
  • Tailor onboarding processes to meet diverse customer needs and foster a collaborative, inclusive team environment.
  • Serve as POC for Mailchimp queries, assisting with integration into customers' marketing tech stacks and identifying opportunities for additional services.
  • Proactively address risks, resolve issues, and optimise customer experiences, including smooth transitions between teams.
  • Train and mentor new team members, while engaging with customers in strategic conversations to maximise their investment.

Required Skills and Experience:

  • Circa 2+ years in marketing/advertising and customer-facing roles like Customer Success or Account Management.
  • Proven experience in onboarding and implementing MarTech solutions
  • Experience in managing client portfolios, and driving adoption.
  • Strong interpersonal and problem-solving skills with the ability to discuss technical and strategic concepts effectively.

*Rates depend on experience and client requirements


  • Onboarding Specialist

    4 weeks ago


    London, United Kingdom Swap Full time

    Job Description About Swap Swap is the e-Commerce OS. We’re a fast-growing, venture-backed tech company dedicated to simplifying e-commerce for our clients. Backed by Cherry Ventures, QED, and industry angels from Klaviyo, Wayflyer, Zalando, and others, we’re poised for significant growth. With offices in London, Amsterdam, and New York, this role is...

  • Onboarding Specialist

    1 month ago


    London, United Kingdom Swap Full time

    About SwapSwap is the e-Commerce OS. We’re a fast-growing, venture-backed tech company dedicated to simplifying e-commerce for our clients. Backed by Cherry Ventures, QED, and industry angels from Klaviyo, Wayflyer, Zalando, and others, we’re poised for significant growth. With offices in London, Amsterdam, and New York, this role is based in London and...

  • Onboarding Specialist

    1 month ago


    London, United Kingdom Swap Full time

    About SwapSwap is the e-Commerce OS. We’re a fast-growing, venture-backed tech company dedicated to simplifying e-commerce for our clients. Backed by Cherry Ventures, QED, and industry angels from Klaviyo, Wayflyer, Zalando, and others, we’re poised for significant growth. With offices in London, Amsterdam, and New York, this role is based in London and...


  • London, Greater London, United Kingdom Insider Full time

    Job DescriptionWe are seeking an experienced Customer Onboarding Specialist to join our team at Insider. In this role, you will be responsible for transitioning our clients from the sales process through onboarding and implementation of their new platform, while reinforcing the Insider vision of true 1-to-1 personalisation driven by the client's data.You...


  • London, United Kingdom Aquent Full time €124

    Job Title: Onboarding Specialist Client Location: Central London - Hybrid (3 days on-site) Starting: Dec 2024 Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/day Hours: Full-time Duration: 7/8 months contract We are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You...


  • London, United Kingdom Aquent Full time €124

    Job Title: Onboarding Specialist Client Location: Central London - Hybrid (3 days on-site) Starting: Dec 2024 Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/day Hours: Full-time Duration: 7/8 months contract We are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You...

  • Onboarding Specialist

    2 weeks ago


    London, United Kingdom Aquent Full time

    Job Title: Onboarding SpecialistClient Location: Central London - Hybrid (3 days on-site)Starting: Dec 2024Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/dayHours: Full-timeDuration: 7/8 months contractWe are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You will help...

  • Onboarding Specialist

    3 weeks ago


    London Area, United Kingdom Swap Full time

    About SwapSwap is the e-Commerce OS. We’re a fast-growing, venture-backed tech company dedicated to simplifying e-commerce for our clients. Backed by Cherry Ventures, QED, and industry angels from Klaviyo, Wayflyer, Zalando, and others, we’re poised for significant growth. With offices in London, Amsterdam, and New York, this role is based in London and...

  • Onboarding Specialist

    1 month ago


    London Area, United Kingdom Swap Full time

    About SwapSwap is the e-Commerce OS. We’re a fast-growing, venture-backed tech company dedicated to simplifying e-commerce for our clients. Backed by Cherry Ventures, QED, and industry angels from Klaviyo, Wayflyer, Zalando, and others, we’re poised for significant growth. With offices in London, Amsterdam, and New York, this role is based in London and...


  • London, Greater London, United Kingdom AutogenAI Full time

    About the Role:At AutogenAI, we're seeking a skilled Onboarding Specialist to join our team. As the first point of contact for new customers, you'll ensure a seamless and positive experience as they implement our platform. Your focus will be on managing the onboarding journey, driving user engagement and adoption, delivering effective training, and ensuring...


  • London, United Kingdom Fisker Inc Full time

    About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...

  • Onboarding Specialist

    6 months ago


    London, United Kingdom GuestReady Full time

    **About Us**: GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights...

  • Onboarding Specialist

    2 weeks ago


    Greater London, United Kingdom Aquent Full time

    Job Description Job Title: Onboarding Specialist Client Location: Central London - Hybrid (3 days on-site) Starting: Dec 2024 Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/day Hours: Full-time Duration: 7/8 months contract We are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective...

  • Onboarding Specialist

    2 weeks ago


    Greater London, United Kingdom Aquent Full time

    Job Title: Onboarding SpecialistClient Location: Central London - Hybrid (3 days on-site)Starting: Dec 2024Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/dayHours: Full-timeDuration: 7/8 months contractWe are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You will help...


  • Greater London, United Kingdom Aquent Full time

    Job Title: Onboarding Specialist Client Location: Central London - Hybrid (3 days on-site) Starting: Dec 2024 Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/day Hours: Full-time Duration: 7/8 months contract We are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You...

  • Onboarding Specialist

    2 weeks ago


    Greater London, United Kingdom Aquent Full time

    Job Title: Onboarding SpecialistClient Location: Central London - Hybrid (3 days on-site)Starting: Dec 2024Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/dayHours: Full-timeDuration: 7/8 months contractWe are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You will help...

  • Onboarding Specialist

    2 weeks ago


    Greater London, United Kingdom Aquent Full time

    Job Title: Onboarding SpecialistClient Location: Central London - Hybrid (3 days on-site)Starting: Dec 2024Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/dayHours: Full-timeDuration: 7/8 months contractWe are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You will help...

  • Onboarding Specialist

    2 weeks ago


    London, UK, UK, United Kingdom Aquent Full time

    Job Title: Onboarding SpecialistClient Location: Central London - Hybrid (3 days on-site)Starting: Dec 2024Salary/Pay Rate: £123.95 per day (PAYE) - 7.5hrs/dayHours: Full-timeDuration: 7/8 months contractWe are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. You will help...

  • Onboarding Specialist

    2 weeks ago


    London, United Kingdom Disability Solutions Full time

    Onboarding Specialist Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX , a global provider...

  • Onboarding Specialist

    2 weeks ago


    London, United Kingdom Disability Solutions Full time

    Onboarding Specialist Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX , a global provider of...