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IT Service Desk Analyst

4 months ago

Huntingdon, United Kingdom The ONE Group Ltd Full time

1st Line Support (3 Month Contract)

£14-£17 + Holiday pay and pension

St Ives


We are partnering with a tech/engineering organisation on the outskirts of St Ives who are looking to add a 1st Line Support Analyst to their growing IT Team on a 3-month temporary contract. There is potential for this to be extended or go permanent, however no guarantees can be made at this stage. Due to the location, candidates would need to drive.


This is not an entry level role, therefore candidates must have c2 years IT Support experience.

Working with the internal IT team, this is a great opportunity to increase your skillset further Satisfaction to the end user is important, so excellent personable skills are required


The Role:


  • Work through tickets, escalating when appropriate
  • Provide excellent 1st line IT Support
  • Windows 10, Active Directory, O365, Teams, networking
  • Hardware and software installs
  • PC and Laptop builds


What we are looking for?


  • 2 + years experience in an IT Support role
  • Windows 7-10 support
  • Comfortable with Active Directory Admin
  • Personable, proactive and logical
  • Excellent communications skills
  • Within a commutable distance of St Ives (Cambridgeshire)
  • Due to the location, candidates would need to drive


All candidates must have the right to work in the UK – no sponsorship is available for this role. Unfortunately overseas candidates will not be considered.

Ideally you would be available immediately. We do have some other similar permanent roles in Cambridge – drop me a message for more info

For more information and a full job description, please contact Andy Clarke at The One Group for more information.