Senior National Account Manager

3 months ago

London, United Kingdom Artisan People Group Full time

A bespoke skincare brand is looking for a Senior National Account Manager for a hybrid working role with three days a week in the London office and two days remote.


As Senior National Account Manager, you’ll report directly into the Retail Director and your responsibilities will include:


Ownership of day-to-day retailer relationships

  • Establish and maintain amazing relationships at all levels within the Retailer and Department Store teams, including Buying/Trading, Merchandising, and Marketing.
  • Manage commercial negotiations on space and location, in-store visibility, and digital support with retailer Buying and Merchandising teams.


Delivering strategic planning and forecasting

  • Build all net sales forecasts, meet all financial deadlines and budget submissions, flag risks and opportunities.
  • Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management.


Demand planning and supply chain

  • Work closely with Marketing, Visual Merchandising, and PR to create and deliver an annual plan for each retailer.
  • Retain agility to react to retail trends and maximise opportunities across channels.


Management of the retail P&L, internal reporting and cross functional delivery

  • Manage each account P&L, balancing investment with top-line opportunity.
  • Responsible for reviewing product assortment and sales.
  • Align trading plans with local teams.
  • Provide monthly reports that detail sell-through by SKU, rankings, productivity, stock & sales and competitive analysis.
  • Lead weekly S.I.S.O. calls with teams and monthly meetings to review all business opportunities.
  • Work with Visual Merchandising to ensure all updates are executed in a timely manner.


We are seeking a highly motivated and results-driven National Account Manager with a proven track record in the beauty and skincare industry. Our ideal candidate has extensive experience working with major UK retailers like Boots, a deep understanding of the market, and a passion for skincare.


Strong communication and negotiation skills, combined with a commercial mindset and analytical abilities, are essential. The successful candidate will be a self-starter who thrives in a fast-paced environment and is driven to achieve exceptional results.

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