Director of Operations
1 month ago
About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding Operations Director to join the executive leadership team.
Position Overview: The Freight Forwarding Operations Director will oversee all aspects of freight forwarding operations, ensuring efficient processes, compliance with regulations, and high levels of customer satisfaction. This strategic role requires a strong leader with extensive industry knowledge and the ability to drive growth and operational excellence.
Key Responsibilities:
- Lead and manage the freight forwarding operations team, fostering a culture of collaboration and continuous improvement.
- Develop and implement operational strategies to optimize performance, and enhance service delivery.
- Ensure compliance with international shipping regulations and customs requirements.
- Establish and maintain relationships with carriers, suppliers, and clients to negotiate rates and services.
- Monitor key performance indicators (KPIs) and implement corrective actions as necessary.
- Collaborate with sales teams to support business development initiatives.
- Manage budgets and forecasts, ensuring financial targets are met.
- Stay abreast of industry trends and best practices to drive innovation within the organization.
Ideal Candidate:
- Experience in a senior Operations role within a Freight forwarding business
- Comfortable working in a energetic and collaborative environment
- Ability to take a strong leadership role within a growing business
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