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Product Manager

3 months ago

Rugby, United Kingdom Quartzelec Limited Full time

Job Title: Product Manager (Condition Monitoring)

Location: Rugby, Warwickshire

Business Area: Condition Monitoring / partial Discharge


Benefits:

You will receive benefits package that includes a competitive pension plan, and life insurance coverage. Additionally, the candidate will qualify for Private Health Care through BUPA, a Health Shield cash plan and a variety of concessions and discounts available through our corporate benefits portal.

Beyond these core benefits, you will have access to a range of supplementary offerings, such as an employee assistance programme, comprehensive professional development courses, and career advancement training events.


What you’ll be doing:

  • Oversee the management of the product portfolio, including the product lifecycle process and product launch activities in collaboration with cross-functional teams
  • Lead the strategic planning and development of the product roadmap
  • Direct the future product development process, encompassing initial business case analysis through to market launch activities
  • Collaborate closely with Research & Development and Production teams to develop high-quality products, including software solutions, enhance existing products, and achieve cost reductions through advancements in technology, production processes, and materials
  • Conduct comprehensive market and competitive analysis by monitoring current trends, competitor activities, and customer feedback, to identify new opportunities and requirements that will inform pricing and product decisions for Quartzteq
  • Manage after-sales services and provide technical support for internal and external customer inquiries, which includes:

- Documenting and maintaining a record of customer issues

- Leading the resolution of technical issues up to a high level of technical competence

- Coordinating resources and responses for complex issues

- Addressing administrative challenges

  • Oversee manufacturing performance to ensure timely product delivery that adheres to established quality standards
  • Manage all product technical documentation, including assembly instructions, drawings, revisions, manuals, certificates, and data sheets, ensuring that all data is accurate, up-to-date, and easily accessible from the Quartzteq server
  • Ensure compliance with product certification requirements, confirming that products meet international standards and local regulations
  • Provide training on products to distributors, customers, and other Quartzelec business units
  • Prepare customer reports, such as Partial Discharge analysis reports, and conduct system commissioning as required, contingent upon technical ability and training provided
  • Participate in customer site visits and marketing events to support Sales and Business Development with technical presentations as necessary
  • Attend customer locations for system commissioning when required
  • Stay actively engaged with industry standards and regulations relevant to the products and applications involved.


Your skills and experiences:

  • A bachelor’s or master’s degree in electrical or mechanical engineering is highly desirable
  • Proven experience in product development related to condition monitoring, including design, servicing, or commercial applications of condition monitoring technologies, with a preference for expertise in partial discharge monitoring
  • A minimum of three years of accomplished industry experience in Product Management or a closely related role, such as research or industrial manufacturing, is required
  • A comprehensive understanding of Systems Engineering components, including Hardware, Software, Electronics, and distributed systems is essential
  • Fluency in English, both written and verbal, is a crucial requirement
  • Established proficiency in Project Management, Product Lifecycle Management, and industrial software development
  • Strong knowledge of high voltage systems and their applications
  • Familiarity with the assembly and mechanical construction of equipment is expected
  • Proficient in software applications, specifically MS Office and MS Project, along with a general understanding of software programming
  • Training and experience in quality control, quality assurance, and quality management practices
  • Demonstrated leadership capabilities in a cross-functional or matrix organisational structure, with a global perspective
  • A proactive and adaptable approach to tasks is necessary
  • Strong customer focus with effective problem-solving abilities and rational thinking
  • Excellent communication, presentation, and influencing skills are required


Job Role

Quartzelec is a distinguished and independent electrical engineering group based in the UK, providing comprehensive design, manufacturing, installation, maintenance, and service solutions to a diverse array of clients within various industrial and commercial sectors.


Our Quartzteq division, situated in Martigny, Switzerland, specialises in Condition Monitoring solutions for Rotating Machines and is currently seeking to recruit a Product Manager. The preferred location for this role is either Rugby, UK, or Switzerland.


The ideal candidate will possess a flexible and adaptable mindset, paired with extensive expertise in Partial Discharge. A proven track record in product management and development, along with the capability to support sales initiatives and address technical and commercial inquiries, is essential. The successful individual will also have opportunities for travel within the UK as well as internationally.


The Product Manager will oversee the entire product range throughout its lifecycle and drive new product development initiatives. This entails collecting and prioritising customer and product requirements, defining the overarching product vision, and collaborating closely with departments such as R&D, production, sales, marketing, and support to achieve revenue targets and enhance customer satisfaction.


Additionally, the Product Manager will lead after-sales support efforts, ensuring that manufacturing quality remains high, costs are effectively managed, and there is a focus on continuous improvement of products.


Why Quartzelec?

Quartzelec is an independent, multi-disciplined service provider that employs over 600 people in the UK and overseas with a turnover in excess of £77 million.


The company provides a range of contracting and rotating machine services, as well as support products. Quartzelec demonstrates expertise in the repair and maintenance of motors and generators, and has over 100 years of experience in the industry. The company is an engineering authority with a strategic global geographical presence and works to meet the unique needs of its clients.


A unique experience working for a business that values autonomy by gifting employee’s with responsibility and ownership in their field of speciality.


Closing Date: TBC


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


Strictly no agencies please.