Warehouse & Equipment Supply Material Controller

4 weeks ago

Gatwick, United Kingdom dnata Catering UK Full time

Position: Material stock controller

Department: Warehouse & Equipment Supply


As a pivotal part of the team you will manage the stock in our warehouse ensuring that the ordering, distribution and reconciliation of stock is managed effectively within the operation. Forecasting anticipated stock requirements through effective management of the ordering and delivery schedule, establishing minimum and maximum stock levels by season utilising appropriate systems as required.

On a daily basis you will ensure that all work is completed according to daily work schedules and that all information received is communicated to the right people in a timely manner.

Ensuring compliance to legislative, customer and company standards is paramount. You will maintain best practice and review and monitor processes and action changes as necessary.

You will pride yourself on delivering a 5* service with a focus on delivering results, whilst maintaining our high standards dealing with any stock issues / queries in a timely manner, escalating any matters which cannot be resolved to the relevant manager.


What you’ll be doing:


  • Place orders with nominated suppliers in line with purchasing policies and procedures
  • Maintain good working relationships with suppliers
  • Follow up on delivery queries, shortages etc. with suppliers
  • Provide forecast volume information on products
  • Keep the operation informed on product issues
  • Carry out investigations into delivery failures and put corrective actions into place
  • Carry out stock takes as necessary and use information to manage ordering levels
  • Carry out necessary equipment checks on offloaded equipment from aircrafts and collate and supply to airlines the necessary reports
  • Highlight any shelf-life issues to the operations team
  • Liaise with the operations regarding menu and product changes promptly
  • Ensure information is entered correctly onto relevant systems and deal with discrepancies
  • Reconcile theoretical and physical stock levels
  • Ensure any quality issues are resolved with minimal impact on the customer
  • Ensure period end stock takes are correctly completed and entered onto relevant systems
  • Manage wastage and stock holdings in line with company and airlines set targets
  • Ensure all goods are received in line with due diligence and compliance targets


This list is not exhaustive, accountabilities may vary and may include any other duties considered reasonable by the line manager.

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