Operations Manager

4 weeks ago

Swansea, United Kingdom Amazon Full time

This role focuses on those who have military experience interested in working in the private sector. Amazons military recruiting team is available to discuss the many opportunities within Amazon.

At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers influencing change across the globe.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

  • Manage and develop a team of Area Managers
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational perfomance
A day in the life
Youll lead shifts at one of our operational sites. Youll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

We are open to hiring candidates to work out of one of the following locations:

Swansea, GBRBASIC QUALIFICATIONS
  • A degree
  • Relevant experience in people and stakeholder management
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains
PREFERRED QUALIFICATIONS
  • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, wed love to hear from you.
  • Experience in Lean, Six Sigma and Kaizen techniques
  • Experience in a similar logistical working environment
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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