Credit Controller
3 weeks ago
Job Role: Credit Controller
Salary: £28,000
Location: Alfreton, DE55
Type: Full Time / Permanent
Benefits: 28 Days including Bank Holidays
Overview
Everest People Solutions are recruiting for a Credit Controller to join a welcoming accounts team at a business based in Alfreton. Based on-site, this role offers a dynamic environment where you'll play a pivotal role in ensuring timely cash collection and safeguarding the company from potential losses by diligently monitoring credit risk. Immediate start available.
Key Duties & Responsibilities for the Credit Controller
- Follow up with customers regarding overdue payments, including sending duplicate invoices and statements.
- Address inquiries related to outstanding invoices.
- Utilize telephone, email, and written communication to remind customers of overdue invoices or debts within agreed-upon timeframes.
- Adapt credit control strategies as needed to effectively manage accounts.
- Maintain thorough and accurate records of all communication and follow-up activities.
- Ensure timely and comprehensive responses to both customer and internal inquiries.
- Collaborate with customers and finance managers to address problematic accounts and negotiate payment arrangements when necessary.
- Establish new accounts, offering suitable terms based on credit evaluations and trade references.
- Handle cash allocation and maintain account details.
- Coordinate with credit claims and pricing departments to resolve payment-related issues.
- Initiate legal action for debt collection when standard credit control measures are unsuccessful.
- Perform additional administrative tasks within the scope of the position.
Requirements for the Credit Controller
- High proficiency in computer usage, specifically in credit control operations.
- Minimum of one year of experience in a Credit Control role.
- Dedication with a strong attention to detail and a commitment to exceeding expectations.
- Flexibility, confidence, dedication, and professionalism, with the ability to anticipate and address concerns proactively.
- Excellent numeracy and literacy skills.
- At least intermediate proficiency in Excel.
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