System Analyst

4 weeks ago


Bracknell, United Kingdom Allegis Group Full time
Job Description

*Temp-to-Perm position, initial contract 6 months*


Role Outline

The person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with System Analysts, Developers and Engineers to design and create quality systems. Oversees system implementations, user training and escalation processes. Interfaces between IS developers and stakeholders to ensure that systems designs meet the needs of end users. Understands and identifies issues, assesses root causes and proposes solutions to deficiencies.


Maintains relationships with stakeholders to support current products and future improvements. Takes part as a member of a distributed Agile team to work on enterprise solutions as required.

Core Responsibilities

Work within an Agile Software Development Lifecycle environment; SCRUM and KANBAN. The team will develop Sprint story points. Follow requirements specified by business/systems analyst(s) and designs by the Enterprise/Solution Architects or Lead Developer(s).

  • Gathering information and requirements from stakeholders; translating requirements to a technical scope through requirement engineering process.
  • Working closely with teams to identify gaps, redundancies, ultimately optimizing and developing prescribed solutions for application improvement.
  • Participate in system or acceptance testing of new releases of the software.
  • Co-ordinates UAT process and release documentation.
  • Remain familiar with the user environment on all applications.
  • Responding to client calls in a professional manner, providing solutions and advice where appropriate.
  • Ensuring Service Quality levels are maintained.
  • Ensuring all issues are handled in a timely manner.
  • Reviewing outstanding issues, ensuring clients are kept informed of progress.
  • Support, co-ordinate and work with IT team and/or any other external parties to resolve Application and/or infrastructure issues.
  • Ensures that any regularly scheduled processes are executed by documented deadlines.
  • functional and technical documentation where required, of new or updated features for sharing knowledge across technical team.
  • with the business to communicate upcoming changes, manage expectations and support training where needed.
  • with technology and Product teams to improve current systems / procedures and build out new initiatives.
  • stakeholder relationships, internally and externally taking a collaborative and inclusive approach to engagement.
  • with the Global Support teams on Allegis Global initiatives.


Skills

  • 3+ years’ experience providing business systems/workflow support / application support for ERP and bespoke in-house developed applications.
  • Understanding of IT systems and applications.
  • A fast learner with strong troubleshooting/analytical skills

Ability to adapt to changes and ambiguity within the workplace.

  • organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
  • stakeholder management skills
  • to work on own initiative and as part of a team.
  • workload to tight and often conflicting deadlines

High level of detail and process orientation

Analytical, structured, and logical in approach.

Strong written and verbal communication skills

  • of Agile methodologies, a plus


Behaviors

  • Strong customer service background.
  • Business acumen.
  • Technical and analytical aptitude.
  • High level of attention to detail.
  • Team Focused.
  • Excellent interpersonal and relationship building skills.
  • Excellent Organizational Acumen.
  • Self-Motivation/Self Starter.
  • Continuous learner; seeks growth and self-improvement.

Leading Self and Others.


  • System Analyst

    1 month ago


    Bracknell, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months*Role OutlineThe person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with System...

  • System Analyst

    1 month ago


    Bracknell, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months*Role OutlineThe person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with System...

  • System Analyst

    1 month ago


    Bracknell, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months*Role OutlineThe person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with System...

  • System Analyst

    1 month ago


    Bracknell, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months* Role Outline The person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with...


  • Bracknell, United Kingdom Allegis Group Full time

    Company OverviewAllegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to...


  • Bracknell, United Kingdom Allegis Group Full time

    Job DescriptionCompany OverviewAllegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.With staffing at the core of what we know best, we understand how important...


  • Bracknell, United Kingdom Allegis Group Full time

    Company OverviewAllegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to...


  • Bracknell, United Kingdom Allegis Group Full time

    Company Overview Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are...


  • Bracknell, United Kingdom Allegis Group Full time

    Company OverviewAllegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to...


  • Bracknell, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months*Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Role OutlineThe person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a...

  • System Analyst

    1 month ago


    Bracknell, Berkshire, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months* Role Outline The person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with...

  • System Analyst

    1 month ago


    Bracknell, Berkshire, United Kingdom Allegis Group Full time

    *Temp-to-Perm position, initial contract 6 months* Role Outline The person in this role is responsible for Tier 2 Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with...


  • Bracknell, Berkshire, United Kingdom Allegis Group Full time

    Job Description Company Overview Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how...


  • Bracknell, Berkshire, United Kingdom Allegis Group Full time

    Company Overview Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people...


  • Bracknell, Berkshire, United Kingdom Allegis Group Full time

    Company Overview Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people...

  • Finance Analyst

    1 month ago


    Bracknell, United Kingdom Reed Accountancy Full time

    Join the my wonderful, returning client in the Finance Team as a Finance Analyst and play a pivotal role in supporting their Commercial & Service Organisation business. We are seeking a proactive and dynamic individual to join the team, with strong numericalskills and a passion for driving results and solutions. As a Finance Analyst, your key...

  • Business Analyst

    20 hours ago


    Bracknell, United Kingdom C4S Search Ltd Full time

    **JOB TITLE**: Business Analyst **LOCATION**: Bracknell, Berkshire **SALARY**: £30,000 - £38,400 25 days holiday + bank holidays | private healthcare | life insurance | pension | on-site gym | product discount | employee automotive lease plan | **WAY OF WORKING**: Full Time | Flexible working hours with an early finish on Friday’s | Hybrid |...

  • Business Analyst

    7 hours ago


    Bracknell, United Kingdom C4S Search Ltd Full time

    **JOB TITLE**: Business Analyst **LOCATION**: Bracknell, Berkshire **SALARY**: £30,000 - £38,400 25 days holiday + bank holidays | private healthcare | life insurance | pension | on-site gym | product discount | employee automotive lease plan | **WAY OF WORKING**: Full Time | Flexible working hours with an early finish on Friday’s | Hybrid |...

  • Procurement Analyst

    2 weeks ago


    Bracknell, United Kingdom Chase and Holland Recruitment Ltd Full time

    **Procurement Analyst - Bracknell / Hybrid - £32,000 + 10% Bonus + CIPS Study Support**Chase & Holland are proud to be working with an International, market leading business based in Bracknell, Berkshire who are recruiting for a Procurement Analysts to join their team. As Procurement Analyst, you will be working within a highly skilled and supportive team...

  • Senior Analyst

    1 week ago


    Bracknell, United Kingdom Wesco Full time

    As a Senior Analyst - Pricing you will be responsible for price planning and price management. You will collaborate with pricing leadership to establish and implement pricing strategy and tactical plan. You will assist in leading workflow of pricing analysts, monitors pricing compliance, pricing analytics, and pricing and profitability fact finding process....