Customer Team Leader
3 weeks ago
Closing date: 24-12-2024
Customer Team Leader Location: 14-18 Perry Street, Northfleet, Gravesend, DA11 8QU Pay: £13.32 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interviewPlease read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
- Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
-
Customer Team Leader
3 weeks ago
Northfleet, United Kingdom Co-Op Full timeJob Description Closing date: 24-12-2024 Customer Team Leader Location: 14-18 Perry Street, Northfleet, Gravesend, DA11 8QU Pay: £13.32 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...
-
Customer Team Leader
3 weeks ago
Northfleet, United Kingdom Co-op Full timeClosing date: 24-12-2024Customer Team Leader Location: 14-18 Perry Street, Northfleet, Gravesend, DA11 8QU Pay: £13.32 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview...
-
Customer Team Leader
3 weeks ago
Northfleet, United Kingdom Co-op Full timeClosing date: 24-12-2024Customer Team Leader Location: 14-18 Perry Street, Northfleet, Gravesend, DA11 8QU Pay: £13.32 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview...
-
Customer Team Leader
3 weeks ago
Northfleet, United Kingdom Co-Op Full timeClosing date: 24-12-2024 Customer Team Leader Location: 14-18 Perry Street, Northfleet, Gravesend, DA11 8QU Pay: £13.32 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview...
-
Production Team Leader
7 days ago
Northfleet, United Kingdom Pioneer Selection Ltd Full time**Production Team Leader** **Salary: £32,000 + 10% bonus** **Location: Northfleet** **Skills required for a Production Team Leader**: - Previous Experience as a Production Team Leader or Manager - Health and Safety Knowledge - Continuous Improvement Skills - Kaizen, Six Sigma and Lean Manufacturing knowledge and experience - Strong People Management...
-
Packaging Team Leader
7 months ago
Northfleet, United Kingdom PrepWorld Full timePrepworld are looking for a **Packaging Team Leader on Nights.** The Packaging Team Leader’s role in addition to understanding and covering all Packaging, Yard & Waste Management operator duties, is to assist the Shift Supervisor with the organisation of the team and supporting all day-to-day requests. The Team Leader will be required to liaise with...
-
Production Team Leaders
7 months ago
Northfleet, United Kingdom PrepWorld Full time**Production Team Leaders (Days)** PrepWorld is looking for Team Leaders who will have daily responsibility for the first line management for part of the Production Team, in a busy Fresh Cut Fruit Factory **Main Duties**: - Completion of related administration and paperwork (Training provided) - Management of labour costs for your team - Management of...
-
Production Team Leaders
7 months ago
Northfleet, United Kingdom PrepWorld Full time**Production Team Leaders (Nights)** Prepworld is looking for Production Team Leaders who will have daily responsibility for the first line management for part of the Production Team, in a busy Fresh Cut Fruit Factory. **Main Duties**: - Completion of related administration and paperwork (Training provided) - Management of labour costs for your team -...
-
Dispatch Team Leader
7 months ago
Northfleet, United Kingdom PrepWorld Full timePrepworld are looking for a **Dispatch Team Leader** to oversee logistic functions and planning of dispatch activities for their team. They are responsible for driving accuracy, productivity, and performance to the highest level by efficiently managing the logistics functions. Oversee the day to day running of the loading bay, including the logistics and...
-
Production Team Leaders
7 months ago
Northfleet, United Kingdom PrepWorld Full timePrepworld are looking for **Production Team Leaders **on Nights who will have daily responsibility for the first line management for part of the Production Team, in a busy Fresh Cut Fruit Factory. **Main Duties**: - Completion of related administration and paperwork (Training provided) - Management of labour costs for your team - Management of waste levels...
-
Production Team Leader
3 weeks ago
Northfleet, Kent, United Kingdom Adore Recruitment Full timeWe are currently seeking an experienced Production Team Leader to work in a dynamic production environment at Adore Recruitment.Key responsibilities include:Training and managing production teamsMonitoring production targets and conducting quality checks on productsManual handling of equipment and materialsNights Shift: Sunday to Wednesday 1830 to 0530,...
-
Packaging Team Leader
7 months ago
Northfleet, United Kingdom PrepWorld Full timePrepworld are looking for a **Packaging Team Leader on Nights.** The team leader’s role in addition to understanding and covering all Packaging operator duties, is to assist the Shift Supervisor with the organisation of the team and supporting all day-to-day requests. The team leader will also be communicating with other departments ensuring business...
-
Production Team Leaders
1 week ago
Northfleet, United Kingdom Adore Recruitment Full timeAdore Recruitment are currently looking for Production Team Leaders to work in Northfleet, Kent. Permanent contract. The role will involve training and managing production teams, carrying out machinery start up checks, liaising with supervisor on daily basis, monitoring production targets, quality checks of the products, manual handling and working in cold...
-
Production Team Leader
5 days ago
Northfleet, United Kingdom Adore Recruitment Full timeAdore Recruitment are currently looking for Production Team Leaders to work in Northfleet, Kent. Permanent role - Day shift and night shift available The role will involve training and managing production teams, carrying out machinery start up checks, liaising with supervisor on daily basis, monitoring production targets, quality checks of the products,...
-
Production Team Leaders
7 days ago
Northfleet, United Kingdom Adore Recruitment Full timeAdore Recruitment are currently looking for Production Team Leaders to work in Northfleet, Kent. Permanent role Day shift and night shift available Working days: Sunday to Wednesday or Wednesday to Saturday Days 05:30 to 17:30 (12hr shift) Nights 18:30 to 05:30 (11hr shift) The role will involve training and managing production teams, carrying out...
-
Waste Management Team Leader
7 months ago
Northfleet, United Kingdom PrepWorld Full timePrepworld are looking for a **Waste Management Team Leader** The Team Leader’s role in addition to understanding and covering all Packaging, Yard & Waste Management operator duties, is to assist the Shift Supervisor with the organisation of the team and supporting all day-to-day requests. The team leader will be required to liaise with other departments...
-
Food Hygiene Team Leader
7 months ago
Northfleet, United Kingdom PrepWorld Full timePrepworld are looking for a **Food Hygiene Team Leader (Nights)** As a Hygiene Team Leader you be required to undertake all aspects of cleaning the food manufacturing areas, equipment and machinery to meet food hygiene standards in a busy Fresh Cut Fruit Factory such as: - Leading the Hygiene Team - Ensuring good housekeeping and hygiene standards are...
-
Food Hygiene Team Leader
7 months ago
Northfleet, United Kingdom PrepWorld Limited. Full timeAs a Hygiene Team Leader you be required to undertake all aspects of cleaning the food manufacturing areas, equipment and machinery to meet food hygiene standards in a busy Fresh Cut Fruit Factory - Leading the Hygiene Team - Ensuring good housekeeping and hygiene standards are maintained throughout the plant and reporting all non-conformances to the Hygiene...
-
Shift Leader
7 months ago
Northfleet, United Kingdom Lidl Full timeSummary SHIFT LEADER £29,000 - £36,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re consistent, proactive and not afraid of hard work. Just like you. As a Shift Leader at Lidl, you’ll help run operations across our...
-
Yard Customer Assistant
7 months ago
Northfleet, United Kingdom Travis Perkins plc group Full timeAre you looking to kick start your career or grow your career in a different industry? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you! **Keyline Civils Specialists** is the UK's number one supplier of specialist civils and...
