Community Lead

3 weeks ago

Portsmouth, United Kingdom Southern Co-op Full time

At Southern Co-op we offer a lot more than just a job. As a Co-op owned by our 200,000+ members, community and giving back is a big part of what we do and excitingly, we have an opportunity to join our team as a Community Lead.

In the role, you'll lead and manage Southern Co-op's community investment and engagement programme.  The role is hybrid and you'll be based at our head office in Portsmouth for a minimum of 2 days a week. Our office has great amenities with free on site parking and a shuttle bus service to the main transport links.

What you can expect

  • Develop and implement Southern Co-op’s community investment approach and programme, aligned to Our Plan business objectives and wider sustainability strategy, working with key stakeholders across our business to inform our approach.
  • Develop and build internal and external online communities linked to our community programme, maximising digital platforms such as Neighbourly and internal communication channels to encourage engagement.
  • Manage the development and implementation of our community engagement to ensure this supports the skills development and wellbeing of our colleagues.
  • Represent the business with key community partners and at community networks and events, deputising for Director People & Sustainability and Communications & Community Manager where appropriate.
  • Create and maintain community policies, processes, guidance and tools
  • Measure, monitor and report on our community investment activity
  • Manage community budgets day to day.
  • Work with marketing and membership colleagues to maximise the promotion of community-based activity and support Southern Co-op's member and customer engagement campaigns with the provision of community insight and content
  • Coordinate community campaigns
  • Support the Board of Directors, Leadership Team and other senior managers with external advocacy work linked to our community (and sustainability) strategies.

Key skills required

  • Passion for engagement with local communities
  • Ability to interact with colleagues/external contacts at all levels 
  • Excellent organisation and administration skills
  • Able to work to tight deadlines and juggle changing priorities whilst maintaining accuracy and attention to detail
  • Excellent communication and presentation skills
  • Great customer service ethic and high expectations for quality
  • Ability to accomplish projects with little supervision
  • Remain positive when facing challenging situations
  • Full UK Driving Licence 
  • Minimum of 2-3 years’ experience in community investment management and relations (Desirable) 

Benefits 

  • Salary of £36,783
  • 31 days of annual leave (incl bank holidays) increasing to a maximum of 36 days after 10 years’ service
  • 20% discount in stores
  • Healthcare cash plan
  • Share incentive plan
  • NEST pension
  • Cycle-to-work scheme
  • Free onsite parking at our Lakeside Head Office
  • Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes

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