Operations Manager
1 month ago
Temptation (Gifts) Ltd is looking for a Retail Operations Manager (ROM) who will act as a key support to their Head of Retail by overseeing all processes and procedures in their seven stores.
Temptation is a family owned concern that has been in business since the 1980's. It currently has seven stores throughout the Home Counties - Amersham, Berkhamsted, Beaconsfield, Henley, Bracknell, Windsor and Newbury.
It has also been online since the year 2000 and operates three websites from the Head Office location in Chesham, Buckinghamshire.
The ROM will be responsible for overseeing the performance of the seven outlets by ensuring that
- Store Managers are performing at the highest level.
- All stores are fully staffed.
- All team members are well trained and motivated.
- All merchandising guidelines are followed
He/she will be responsible for agreeing targets - sales and expenditure- at the beginning of each quarter and then ensuring alls steps are taken within each store to achieve them.
Working closely to a brief from the Head of Retail the ROM will have responsibility for
- overseeing store layouts and internal merchandising
- implementation of window designs
- implementation of marketing initiatives
- minimising store theft through regular stock-takes and ongoing training
Skills and Experience required
- Proven field management or multi store management in a fast paced business - preferably within the gift,card or toy industries.
- A dynamic, energetic working style
- Excellent administrative skills - ie Office,excell etc
- Fluent in English with excellent verbal and written communication skills.
- Excellent time management capabilities
- Clean driving licence.
Candidates should already be living in the Home Counties and within a 45 minutes drive to Chesham,HP5
It is envisaged that the Operations Manager will spend several days a week at Head Office and the rest of their time visiting the stores. Temptation operates 7 days a week and therefore there will be some weekend working required.
Only applications from experienced Retail Managers will be considered.
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