Head of IT Operations

1 month ago

Derbyshire, United Kingdom Major Recruitment Full time

The company

Major IT & Digital are delighted to be working on an exclusive arrangement with one of UKs leading IT and telecom businesses based in the Derbyshire area.


Working for a well-established business with over 20 years industry experience, achieving a UK turnover in excess of £15m with continued growth and expansion plans.


The role


You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams.


This is a key position to ensure the day-to-day delivery of both my clients IT & telecoms solutions whilst working closely with other internal teams to ensure the business meets agreed targets and exceeds service level agreements.


The person


Responsible for 3 direct reports (senior level) including operational management of the service desk and technical engineering teams

A solid understanding of management experience including a good knowledge of the IT (managed services) industry including service delivery

Ability to identify, monitor, and resolve operational customer issues and provide timely status reports

Extensive Infrastructure and IT Operations (service and installations) background with previous hands-on experience

On-going technical progression and championing a learning culture within the team

Develop and implement a robust continuity management plan, evaluating risks and ensuring critical business processes are supported

Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles

Ability to monitor service performance metrics and key performance indicators (KPIs) and take a proactive approach

Strong people management skills with the ability to lead and motivate technical teams

A solid understanding of both infrastructure and networking, including cloud computing, VOIP and telephony systems

A self-motivated individual, that adopts a learning culture across the business

Ability to travel to customer premises when required.


*Please note eligibility for UK SC level security clearance is required*


ADZN1_UKTJ

  • Kitchen Manager

    3 weeks ago

    Stretton, Derbyshire, United Kingdom Rams Head Full time

    The Role We're looking for a fun, enthusiastic, passionate Kitchen Manager to join our hard-working team here at the Rams Head. As the Kitchen Manager you will be responsible for running the day-to-day kitchen operations. Your key focus is todrive the business forward, bringing to life our exceptional standards and values Main Responsibilities: To...

  • Kitchen Manager

    2 weeks ago

    Stretton, Derbyshire, United Kingdom Rams Head Full time

    The Role We're looking for a fun, enthusiastic, passionate Kitchen Manager to join our hard-working team here at the Rams Head. As the Kitchen Manager you will be responsible for running the day-to-day kitchen operations. Your key focus is todrive the business forward, bringing to life our exceptional standards and values Main Responsibilities: To...

  • Kitchen Porter

    3 weeks ago

    Stretton, Derbyshire, United Kingdom Rams Head Full time

    The Role We're looking for fun, enthusiastic, passionate people to join our hard-working team here at the Rams Head. We are currently looking for a committed Kitchen Porter to join our friendly kitchen team. Experience not essential as training will be provided. Main Responsibilities: Provide assistance to the kitchen staff and chefs Wash and prepare...

  • Kitchen Porter

    2 weeks ago

    Stretton, Derbyshire, United Kingdom Rams Head Full time

    The Role We're looking for fun, enthusiastic, passionate people to join our hard-working team here at the Rams Head. We are currently looking for a committed Kitchen Porter to join our friendly kitchen team. Experience not essential as training will be provided. Main Responsibilities: Provide assistance to the kitchen staff and chefs Wash and prepare...

  • Head of Data

    3 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

    Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Data

    2 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

    Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Data

    3 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

    Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Data

    2 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

    Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Haven: Kitchen Manager

    3 weeks ago

    Stretton, Derbyshire, United Kingdom Rams Head Full time

    We're looking for a fun, enthusiastic, passionate Kitchen Manager to join our hard-working team here at the As the Kitchen Manager you will be responsible for running the day-to-day kitchen operations. To ensure all food is served to the required standard. Ensure high standards of cleanliness are maintained in the kitchen operation. To strive and...

  • Restaurant and Kitchen Team Leader

    2 weeks ago

    Stretton, Derbyshire, United Kingdom Rams Head Full time

    We're looking for a fun, enthusiastic, passionate Kitchen Manager to join our hard-working team here at the As the Kitchen Manager you will be responsible for running the day-to-day kitchen operations. To ensure all food is served to the required standard. Ensure high standards of cleanliness are maintained in the kitchen operation. To strive and...

  • Head of Data

    3 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

     Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Data

    2 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

     Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Data

    3 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

     Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Data

    2 days ago

    Sandiacre, Derbyshire, United Kingdom Air IT Full time

     Lead the Future of Innovation: Become Our Head of Data and AI!  Are you ready to shape the future with data and AI? We're seeking a visionary and seasoned Head of Data and AI to spearhead our data-driven transformation. This strategic role demands a dynamic leader who can craft and execute a pioneering data and AI strategy, drive innovation, and deliver...

  • Head of Operations

    1 week ago

    Derby, Derbyshire, United Kingdom Flint Bishop Solicitors Full time

    Head of Operations - Debt Recovery Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for...

  • Head of Operations

    5 days ago

    Derby, Derbyshire, United Kingdom Flint Bishop Solicitors Full time

    Head of Operations - Debt Recovery Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for...

  • Head of Operations

    2 days ago

    Derby, Derbyshire, United Kingdom Flint Bishop Solicitors Full time

    Head of Operations - Debt Recovery Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for...

  • Head of Operations

    2 days ago

    Derby, Derbyshire, United Kingdom Flint Bishop Solicitors Full time

    Head of Operations - Debt Recovery Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for...

  • CNC Sliding Head Operator

    1 day ago

    Amber Valley, Derbyshire, United Kingdom ESB Recruitment Full time €15 - €22

    CNC Sliding Head Machinist Riddings, Derbyshire £15-22 per hour depending on experience. Days and After’s 6-2 and 2-10 Specialist engineering company looking for an experienced CNC Sliding Head Machinist who can set and operate Star Machines. The role will involve setting and operating a Sliding Head Machine with Star controls. Producing small to...

  • CNC Sliding Head Operator

    1 month ago

    Amber Valley, Derbyshire, United Kingdom ESB Recruitment Full time

    CNC Sliding Head Machinist Riddings, Derbyshire £15-22 per hour depending on experience. Days and After’s 6-2 and 2-10 Specialist engineering company looking for an experienced CNC Sliding Head Machinist who can set and operate Star Machines. The role will involve setting and operating a Sliding Head Machine with Star controls. Producing small to...