Customer Service Representative

5 days ago

Farnham, United Kingdom College of Contract Management United Kingdom Full time

About the College of Contract Management:



Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence. We are having a year of grown, launching a wealth of new courses and we are looking to increase our team with motivated individuals who can bring new ideas and energy to the office.


Job Description:


You will be the direct point of contact for our students, answering their queries, proving advise and building customer relationships, always with the aim that we leave the learner with a positive learning experience.

You will be a vital part of the business as a direct line of contact to our existing learners and will also liaise with our lecturers to offer additional support to learners if needed.


Full training and details on each of the courses will be provided, the most important thing is a can-do attitude and the desire to make every interaction with the College a positive one.


If you would like to join an exciting fast-growing company in the centre of Farnham, we are looking for a self-motivated individual who is up for a challenge, coming with new ideas and a fresh outlook to assist with our next phase of growth.


We believe that it is our team who will lead to our success and as such we like to reward our team for their hard work and dedication to the business with a generous holiday policy of 24 days a year plus bank holidays, annual bonus’s if the company targets have been achieved and a friendly and welcoming work environment, in a modern office in the centre of Farnham.


The role will have opportunities for promotion and professional growth within the company.


Key Responsibilities:


- Communicating with our learners over the phone and through Zoom in a timely manner.

- Assisting with course onboarding process and calling to the students.

- Communicating with customer for feedback and responding to the feedback on the portal.

- Addressing complaints and concerns from our learners and coming up with new strategies to improve the learner experience.

- Coordinate with our lecturers to support them in delivering the lectures with the quality.

- Communicate with the awarding bodies we work with.


Key Requirements:


- Excellent telephone manner.

- Friendly, bubbly personality with self-motivation.

- Previous experience of working within customer service desirable

- Be open-minded and able to adapt to any challenges which may arise.

- Be a self-motivated individual, with a focus on meeting and exceeding targets.

- Excellent communication and interpersonal skills

- Proficient in using Microsoft Office


Benefits of Working for the CCM:


- Bonuses if company targets have been achieved.

- Great work life balance.

- Focus on personal development and future progression.

- Fully paid for parking

  • Customer Service Representative

    2 weeks ago

    Farnham, United Kingdom COLLEGE OF CONTRACT MANAGEMENT UNITED KINGDOM Full time

    **About the College of Contract Management.** The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and...

  • Customer Service Representative

    5 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence....

  • Customer Service Representative

    6 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence....

  • Customer Service Representative

    5 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence....

  • Customer Service Representative

    6 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence....

  • Customer Service Representative

    6 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence....

  • Customer Service Representative

    5 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management: The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and...

  • Customer Service Representative

    5 days ago

    Farnham, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and...

  • Customer Service Administrator

    4 weeks ago

    Farnham, United Kingdom uvex Safety (UK) Ltd Full time

    Job Overview: We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. **Duties**: - Sales order processing on to SAP ByD system - Dealing...

  • Customer Service Officer

    3 weeks ago

    Farnham, United Kingdom Momentum Security Recruitment Full time

    **Vetting Officer / Customer Service Administrator** **Location: Fully home based remote working. However, if successful you must be prepared to travel to Berkshire on your first day.** **Salary: £21,300 + laptop, phone, benefits (23 days holiday)** **Role: Permanent / Full Time** **Hours: 9am - 5:30pm (Monday to Friday)** Are you seeking a permanent...

  • Sales Representative

    4 weeks ago

    Farnham, United Kingdom Riptide Pools ltd Full time

    Riptide Pools LTD (Tradename Hot Tub Barn) is a UK retailer of hot tubs and swim spas, with 10 showrooms hosting a variety of Riptide hot tubs and exercise pools, many available for on-site wet testing. You will need to represent the company to the customer for the purpose of selling hot tubs, pools, swim spas, chemicals and accessories. Promote first class...

  • Customer Service Representative

    3 days ago

    Farnham, Surrey, United Kingdom College of Contract Management United Kingdom Full time

    Job Description About the College of Contract Management: The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill...

  • Customer Service Representative

    6 days ago

    Farnham, Surrey, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management: The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and...

  • Customer Service Representative

    6 days ago

    Farnham, Surrey, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management: The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and...

  • Customer Service Representative

    6 days ago

    Farnham, UK, Surrey, United Kingdom College of Contract Management United Kingdom Full time

    About the College of Contract Management:The College of Contract Management in the United Kingdom is a leading global college for Engineering, Construction, Management, Business, IT and Software, and CPD courses. We offer our live online and face to face courses, designed for working professionals who are looking to enhance their skill basis and confidence....

  • Member Representative

    2 days ago

    Farnham, United Kingdom Nationwide Building Society Full time

    **Contract Type**: Permanent - **Ref**: R00BN09020 - **Closing Date**:10 April 2024 It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team. We need a **Member Representative** for our branch in **Farnham, Surrey.** This role is full time, 35 hours per week, Monday to...

  • Barista/customer Service

    1 week ago

    Farnham, United Kingdom La Dolce Vita Farnham Full time

    Overview: We are seeking for a Barrista with a customer service skills to join our team in providing excellent service to our customers. This role involves assisting customers with their inquiries, orders, and ensuring their satisfaction. **Responsibilities**: - Process customer orders accurately and efficiently. - Assist in food preparation tasks as...

  • Customer Service Advisor

    4 weeks ago

    Farnham, United Kingdom Hooray Recruitment Full time

    Are you a customer service whizz that's looking for your first office based role? Maybe you're good at problem solving and helping people and want a job where you can do just that? Do you want the opportunity to work for a rapidly growing business that can give you lots of growth and progression opportunities? If you've answered yes - check out this role in...

  • Customer Service Advisor

    1 day ago

    Farnham, United Kingdom Hooray Recruitment Full time

    Are you a customer service whizz that's looking for your first office based role? Maybe you're good at problem solving and helping people and want a job where you can do just that? Do you want the opportunity to work for a rapidly growing business that can give you lots of growth and progression opportunities? If you've answered yes - check out this role in...

  • Customer Service Advisor

    2 months ago

    Farnham, United Kingdom IN-SYNC Full time

    Do you have outstanding customer service skills and a passion for providing a great customer experience? We are looking for an experienced Customer Service Advisor to join our team based in Farnham. As a key member of the Customer Service Department at IN-SYNC, you'd be a central point of contact for all our customers, providing outstanding customer...