2nd Line End User Services Engineer

1 week ago

Wiltshire, United Kingdom Sopra Steria Limited Full time

Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted

Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further this is your chance to create your mark in a complex and dynamic setting.

Your expertise in hardware and software support is your passport to success here where you can elevate your career with an opportunity that demands advanced security clearance, adding a prestigious edge to your profile.

We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.

This role is office based in Salisbury

You do need to be eligible for SC and DV Clearance

What you'll be doing:

  • Own the first and second-line support for PC's, laptops, peripherals, and printers
  • Dive into building, configuring, and solving desktop and laptop systems
  • Respond to incident requests, internal works orders, and other queries, ensuring flawless operation via the Service Management tool
  • Install encryption software and add users to Active Directory software groups
  • Install, configure, and maintain network printers, and support remote access connections

What youll bring:

  • Desktop experience at a 2nd Line level in a complex IT support environment
  • Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly
  • Understand Thin Client environments, Citrix, VMWare, LAN/WAN technologies, and systems management
  • Ability to optimally fix applications and hardware in a customer-focused environment
  • Familiar with ITIL practices

It would be great if you had:

  • Familiarity with SysTrack
  • Knowledge of Sysinternals Tools, including Procmon

If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you

Employment Type: Permanent
Location: Salisbury
Security Clearance Level: Eligible for SC and DV
Internal Recruiter: Jane
Salary: £30K to £34K
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.


ADZN1_UKTJ

  • 2nd Line End User Services Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further this is your chance to create your mark in a complex and dynamic setting. Your expertise in...

  • 2nd Line End User Services Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further this is your chance to create your mark in a complex and dynamic setting. Your...

  • 2nd Line IT Support Engineer

    3 weeks ago

    Swindon, Wiltshire, United Kingdom 100% IT Recruitment Full time

    2nd Line IT Support EngineerLike the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Nr Swindon - Full Time on Site £30,000 + Benefits This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading IT Support company based on site near...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Mobile Device and...

  • 2nd Line Service Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Your expertise in hardware and software support is your passport to success here where you can elevate your career with an opportunity that demands advanced security...

  • 2nd Line Support Support

    1 week ago

    Wiltshire, United Kingdom Reed Technology Full time €30,000

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Mobile Device and Tablet configuration...

  • 2nd Line Support

    4 weeks ago

    Wiltshire, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requestsKey Responsibilities: Monitor support ticket...

  • 2nd Line Support

    1 week ago

    Wiltshire, United Kingdom Reed Technology Full time €30,000

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support...

  • 2nd Line Support

    4 weeks ago

    Wiltshire, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further this is your chance to create your mark in a complex and dynamic setting. Your expertise in...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted!Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further this is your chance to create your mark in a complex and dynamic setting.Your expertise in...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further this is your chance to create your mark in a complex and dynamic setting. Your...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Your expertise in hardware and software support is your passport to success here where you can elevate your career with an opportunity that demands advanced security...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requestsKey Responsibilities: Monitor...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: ...

  • 2nd Line Support Engineer

    1 week ago

    Wiltshire, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: ...

  • 2nd Line Engineer

    4 weeks ago

    Wiltshire, United Kingdom Sopra Steria Limited Full time

    2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st Line experience and are stuck waiting for an opportunity to move on, then come here! We will appreciate you. We can offer...

  • 2nd Line Support Engineer

    2 days ago

    Chippenham, Wiltshire, South West, Hybrid, United Kingdom Reed Technology Full time

    Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requestsKey Responsibilities: Monitor...

  • IT Engineer/Helpdesk Engineer

    3 weeks ago

    Amesbury, Wiltshire, United Kingdom TEKsystems Full time €100 - €110

    1st/2nd Line Support Engineer required by my MSP client to work onsite at their end customer. The engineer will be working in a school so will go through Enhanced DBS check and be required to provide 1st/2nd line support for the school. Main technologies are Microsoft Office 365, Active Directory, and Microsoft Servers. Technical support ~ Microsoft ...

  • Radio Engineer

    2 weeks ago

    Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full time

    Working Hours - Monday - Friday 37.50 (between 8.00 AM - 6.00 PM) Must have full UK Driving License We are looking for someone with 2nd Line Radio Services experience, including maintenance and fault resolution. This is a fast-paced environment, so it is essential that you can manage a changing list of priorities. This position is based in Chippenham,...