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Customer Advisor

3 months ago

Barnsley, United Kingdom Plusnet Full time
Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at Plusnet.


Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Where: Plusnet Sheffield

Full time: Apprentice

Salary: £19,500 per year

Hourly rate: £10.00

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be Plusnet.

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnet every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. 

You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at Plusnet. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.  

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

What’s in it for you?
  • A great salary and incentives throughout the year. 
  • Huge discounts of EE & Plusnet products including your Mobile and Broadband – saving you hundreds of pounds every year. 
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 
  • Volunteering days, so you can give back to your local community. 
  • Optional Private Healthcare and Dental, to protect you and your family. 
  • Concierge service. 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started