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Telecoms Billing Manager
2 months ago
New Opportunity - Telecoms Billing Manager - up to £30k-£45k
Find out if this opportunity is a good fit by reading all of the information that follows below.
Role: Telecoms Billing Manager
Sector: Telecommunications
Location: Greater Manchester
Salary: up to £45k
Our client, a dynamic and forward-thinking company, is seeking an experienced Telecoms Billing Manager with specialist expertise in the Zoey billing platform. This is a fantastic opportunity for a highly skilled professional to step into a key role managing telecom billing operations, ensuring precision, efficiency, and compliance with industry standards. The ideal candidate will have a deep understanding of the Zoey platform, enabling them to optimize its capabilities in alignment with the company’s goals.
Key Responsibilities:
Billing Operations Management:
- Oversee the entire telecom billing process using the Zoey platform.
- Ensure accurate and timely invoicing for all telecom services.
- Monitor customer usage, manage alerting procedures, and oversee CDR imports for all billing suppliers.
Zoey Platform Expertise:
- Act as the go-to expert for the Zoey billing platform.
- Configure, maintain, and troubleshoot the system to meet evolving business needs.
Data Analysis and Reporting:
- Analyze billing data for trends and discrepancies, providing insights and recommendations for cost control and process improvement.
- Deliver regular and ad-hoc reports to management and key stakeholders.
Customer Support:
- Efficiently resolve customer billing inquiries and disputes.
- Collaborate with customer service and sales teams to ensure a smooth billing experience, maintaining high levels of customer satisfaction.
Compliance and Audit:
- Ensure compliance with all industry regulations and internal company policies.
- Lead preparations for internal and external audits, implementing controls to mitigate errors and prevent fraud.
Team Leadership:
- Lead and mentor a team of billing specialists, fostering a collaborative and high-performance work environment.
- Provide training on the Zoey platform and billing processes.
What they are looking for:
Experience:
- At least 12 months of experience in telecom billing management.
- Demonstrated expertise with the Zoey billing platform.
- Experience managing billing operations and leading teams.
Skills:
- Strong analytical and problem-solving skills, with exceptional attention to detail.
- Proficiency in data analysis and reporting tools.
- Excellent communication and interpersonal abilities.
- Ability to thrive under pressure and meet tight deadlines.
Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.
- Flexible working hours, with the option for remote or hybrid work.
- A supportive, sociable team environment.
If you're a skilled Telecoms Billing Manager with Zoey expertise looking for an exciting new challenge, we’d love to hear from you. Apply now to take the next step in your career
