Application Support Analyst
1 week ago
Job: Front Office Application Support Analyst
Location: London - Hybrid
Salary: £80,000
Ready to make your application Please do read through the description at least once before clicking on Apply.
A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within the Securities Financing and Trading department along with the Core Equities business.
Responsibilities
- Provide technical support and functional process on applications
- Undertake daily operational checks, investigating and resolving any issues identified
- Follow the procedures to send service requests and to escalate problems
- Functional requirements gathering from front, middle and back office investment management system users
- Maintain market awareness and provide new solutions to the business
- Respond, evaluate and prioritise telephone, voice mail, e-mail and in-person requests for assistance from user experiencing issues
- Study and provide tactical solutions when necessary
- Ensure you provide training to clients when processes change, or new functionality becomes available
- Provide expertise in technical analysis to enhance business process change
Technical / Personal Skills
- Must have 3 years' experience within the Asset Management industry
- Experience working with Equities and Fixed Income
- Strong problem solving and analytical skills are necessary
- Excellent understanding of regulatory requirements and their application
- Great oral and written skills
- Great judgment and ability to identify problems and escalate them when necessary
- Excellent ability to build business relationships
This is an excellent opportunity for you to enhance your skills and take your career to the next level. If this job sounds of interest to you, please get in touch with James at james.platt@harringtonstarr.com
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