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IT Engineer

4 months ago

West Yorkshire, United Kingdom Reed Technology Full time

Reed Technology are delighted to be working with a highly regarded Bristol based organisation with their search for a IT Engineer to join their fantastic team.

As an ICT Engineer you will take the lead on the resolution of issues regarding, and proactive maintenance of the organisations server infrastructure and core network

This is a site based role where you will be delivering hands on technical support face to face to all employees.

This role is offering a salary ranging £28,000 to £35,000 dependent on level of experience, 20 days annual leave (increasing with service) + bank holidays and a company pension scheme.

Key Responsibilities

  • Complete root-cause analysis of critical issues to ensure resolution and recurrence, escalating to the ICT Services Manager where required
  • Support junior members of the department by delivering first line support where required
  • To log critical hardware and software issues with third parties for resolution where appropriate
  • Assist the ICT Services Manager with the implementation of technical developments
  • Identify areas of development or efficiency gains, with regards to recurring technical issues

What we are looking for:

  • Prior experience mentoring junior team members
  • Technical knowledge across Microsoft Office 365 + Windows 10
  • Technical knowledge across Active Directory
  • Technical knowledge across Azure
  • Clear and professional communication skills - verbal and written

Please note due to the nature of this role you will be required to be fully onsite Monday to Friday.


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