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1st/2nd Line Support Engineer

4 months ago


Athersley South, United Kingdom X4 Technology Full time

New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.


Is this your next job Read the full description below to find out, and do not hesitate to make an application.

Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham

1st/2nd Line Support Engineer Responsibilities

  • Respond to and resolve internal and customer IT problems
  • Log tickets into the IT Support system
  • Monitor and update existing IT systems and keep relevant information up to date
  • Resolve problems remotely in a secure and efficient manner
  • Manage new/ existing IT hardware & software

1st/2nd Line Support Engineer Responsibilities

  • Excellent communication skills
  • Between 1-3 years' experience in IT Support (hardware and software)
  • M365
  • Windows 7-11
  • LAN/WAN

1st/2nd Line Support Engineer Application Process

This is a permanent requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from 10th June. The interview process will be 2 stages and candidates will need to be available in no more than 4 weeks in order to be considered.

Why Should You Apply?

This is an excellent permanent opportunity to join a client that are helping organisations create value using new technologies. If this role isn't what you're looking for then don't worry, at X4 Technology we have excellent relationships with companies ranging from some of the most exciting start-ups to the biggest names in tech, covering a wide range of mid to senior level permanent and contract positions.

You can check out all of our roles on our website. Please apply via the link if you believe you are suited to this position or you can get in touch with me directly and I can run though all my current vacancies within the DevOps market.