Helpdesk Administrator
3 weeks ago
Our client is looking for a Helpdesk Administrator to join their busy team. Acting as the first point of contact for any queries and carrying out administrative duties in a busy, varied and fast paced role.
In this role you will be -
- Be the first point of contact on the Helpdesk, where possible resolving queries or assigning jobs to relevant colleagues.
- Raising purchase orders and processing invoices
- Working with the relevant contractors including trade operatives to resolve internal and external customer queries relating to works orders.
- Resolve day to day customer queries relating to contractor works, and attend meetings as required to provide additional information
- Assist in the annual and monthly performance reporting
- Provide minutes for monthly team meetings
Knowledge and Skills
- Good verbal and written communication skills and the ability to communicate with a wide range of individuals
- Minimum of one years' experience in an administrative or Helpdesk role is essential
- A good working knowledge of Microsoft Office packages including Outlook, Word and Excel.
- Ability to plan own time effectively and work under own initiative whilst meeting strict deadlines.
Hours - Monday to Friday - 9am - 5pm - 37 hours a week
ADZN1_UKTJ
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